This guide allows you to quickly use the essential functions of your VOD/AOD space Infomaniak.

Where to start?

Managing media

• Import Media
• Move Media
• Edit Media
• Manage media subtitles
• Add a new medium to replace another
• Download the source media

Create a player to offer your media to your users

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the nameallocated to the product concerned.
3. Click on Players in the left side menu.
4. Click the blue button to add a player.

• Manage ads within a VOD Player

Diffuse/share the media

• Allow sharing of media
• Integrate and share VOD / AOD media
• Integrate and share VOD media on WordPress
• Disseminating a live VOD list on Streaming video
• Edit a VOD thumbnail
• Create chapters on a video

Secure VOD/AOD

• Secure videos by GeoIP restriction
• Secure videos by password
• Secure single key videos

If necessary, contact Infomaniak support.

This guide explains how transfer a Infomaniak product from one Organization to another.

Preamble

• You can move any product subscribed to Infomaniak to a Infomaniak Manager interface different from the one on which the product is currently located; it is therefore an internal transfer.
• Besides, if your user gives access to several organizations it's very easy to send to one of these the product of your choice.
• This operation does not train no interruption.
• The users currently having access to the selected products will not be transferred (therefore potentially no longer have access to the products).
• The Invoices of selected products will not be transferred.

Generate a transfer link

Prerequisites

• To be Administrator or Legally responsible‍within the Organization.

To transfer a product:

1. Click here in order to access the management of product transfers on the Manager Infomaniak (Need help?).
2. Click on the button Transfer products:
   
3. Check the product(s) to be moved.
4. Get to know and accept the General conditions.
5. Click on the button Transfer.

The transfer has begun. From now on, Choices:

1. Copy the transfer link.
2. Send it to the email address of your choice.
3. Complete the transfer by selecting one of the Organizations to which your user is attached, and the selected product will be transferred:
   

Alternative method

In the case of transfer punctual you can also go directly to the dashboard of the product concerned and click on Manage (example on the image below) however this menu is not always present it is better to prefer the first method above which allows in addition Batch transfer:

Be aware of this other guide concerning Jelastic Cloud.

Receiving the product

Once a transfer is started:

1. Click here in order to gain access to the Organization that is to receive the product(s) (the user must have administrative rights).
2. Run the link obtained in the first step above.
3. Select the Destination Organization from the drop-down menu if necessary.
4. Read and accept the General conditions.
5. Click on the button Receipt of products (If the button is not clickable, make sure you have selected the Organization).

Find at all times an ongoing transfer from the bottom icon on the left side menu of the Manager Infomaniak:

This guide explains how to prohibit access to imported videos on a VOD service Infomaniak according to geographical criteria and/or IP addresses.

Restrict access via GeoIP

Geographical and IP restrictions are set at the import folder level and will protect any video from the folder. To configure this folder:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the nameallocated to the product concerned.
3. Click on Media in the left side menu.
4. Click on Media management in the left side menu.
5. Click on the icon to create a New folder:
   
6. Give the file a name.
7. Click the blue button for Create Folder.
8. Click on Configuration:
   
9. Choose encoding rules for videos that will be imported and then proceed to the next step.
10. Configure the folder options at this second step and proceed to the next step.
11. Define the country which must be authorized or prohibited.
12. Define the IP or rows of IPs that must be authorized or prohibited (the character *  is authorized).
13. Click the blue button once the different restrictions are set:
    
14. Upload new videos to this folder so that they are password-restricted when playing.

Vignettes to display in case of GeoIP restrictions

To modify the images that must be displayed in the viewer impacted by a restriction that you have put in place:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the nameallocated to the product concerned.
3. Click on Players in the left side menu.
4. Add a new player or edit an existing player.
5. Click on the VIGNETTES tab.
6. Load the desired images for the different situations described on the page:
   
7. Click the blue button at the bottom of the page for Save.

When playing a video embedded on a page, the "Suspended Account" message is displayed when a VOD/AOD product to which the video belongs, has been blocked.

There can be various reasons for this suspension, therefore quickly contact the VOD/AOD space administrator for more information.

This guide concerns the sending of new media to a space VOD/AOD Infomaniak. Be aware of this other guide if you are looking for information about replacing already imported media.

Add and encode a new media

To send your media so that it is encoded in your VOD space and then you can broadcast it:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the nameallocated to the product concerned.

Then there are several possibilities for you...

1. ... Directly on the homepage ( Scoreboard of VOD/AOD space):
   
2. .. From the page of the media:
   1. Click on Media in the left side menu.
   2. Click on Media management in the left side menu:
      

From this page, several possibilities are available to you...

1. Click the blue button Import Media.
2. Select one of the sending methods:
   
   1. Import from the device (Maximum limit. per file sent = 50 Go)
      This allows you to choose a media on the hard drive of the device e.g. (or on a removable media) and upload it:
      
   2. Import by FTP (no maximum size limit. but there must be sufficient disk space on the VOD/AOD space)
      Enable the connection in TLS mode in your FTP software/client; FTP user management and settings are customizable and indicated on the page:
      
      If you are using video editing software that allows publication by FTP (Adobe Premiere e.g.), you can export the media so that it is automatically imported into the VOD space; in this case, encoding a video will start automatically after it is imported onto the FTP; otherwise use the FTP software/client of your choice (Filezilla e.g.).
       
   3. From a different site (Maximum limit. per file sent = 40 Go)
      This allows you to specify the URL of a media already present somewhere on the Internet, including in a private and password-protected area:
      

Another way to import media is to do this thanks to the Infomaniak API (Maximum limit. per file sent = 40 Go) ; the documentation is in your left side menu below API:

Supported formats

The supported file types are:

• video: 3gp, asf, avi, f4v, flv, m2ts, m2v, m4v, mkv, mov, mp4, mpeg, mpg, rm, ts, webm, wmv
• Audio: aac, flac, m4a, mp2, mp3, ogg, tta, vob, wav, wma

This guide explains how to retrieve the media on your device once it has been uploaded to your VOD/AOD space.

Introduction

• When you upload a video to your VOD space, you receive the link corresponding to the video address on the server.
• Most browsers, once this address is loaded, will "stream" the video, meaning that the video will be played gradually without allowing you to download the entire file to your hard drive.
• If you have deleted the original video from your hard drive, you may want to recover it.
• There is no direct access (via FTP, for example) to the server hosting the videos.

Download the Source Media

To access the VOD space:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) using a web browser like Brave or Edge.
2. Click on the icon at the top right of the interface (or navigate using the left sidebar menu, for example).
3. Select VOD/AOD (Streaming universe).
4. Click on the name of the relevant item in the displayed table.
5. Click on Media in the left sidebar menu.
6. Click on Media Management in the left sidebar menu.
7. Click on the action menu ⋮ at the top right of the thumbnail of the relevant media.
8. Click on Download the source file to have your web browser offer to download the source media to your device.
   
   

This guide concerns the creation of chapters on a video of the VOD service and customization of the menu display (miniature, title, description, etc.).

Preamble

• The video file must be encoded in MP4 to have access to the editing (creation + modification) of the chapters.
• Editing chapters will not be possible on a FLV video, but FLV will still display chapters on the Video Player if it has also been encoded in MP4 at the same time.
• If the MP4 video is deleted, the chapters will remain on the FLV but without the possibility of editing.
• It is not possible to use this tool in the case of a sound media only.
   

Creation of chapitrage

To this end:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the nameallocated to the product concerned.
3. Click on Media in the left side menu.
4. Click on Media management in the left side menu.
5. Click on the appropriate media in the table that appears.
6. Click on the button Edit.
7. Click on the tab Heading.
8. Choose the position of the first chapter.
9. Click the blue button to create and set the first chapter:
   
10. Edit the first chapter (news, thumbnails) and save with the blue button:
    

Start again for the following chapters.

You can change the location of your chapters by clicking on the diamond shape:

This guide explains how to manage the interactions between your space VOD/AOD Infomaniak and any of your WordPress sites, using an extension developed by Infomaniak.

Preamble

• This WordPress extension allows you to recover and manage all of your videos present on a VOD/AOD Infomaniak space, with an automatic update when adding new videos.
• It manages the automatic recovery of existing players and the management of playlists.
• You can search for your videos when writing an article or page or import media directly from CMS administration.
• ⚠The use of the Infomaniak plugin must be done with theclassic editor (Classic Editor):
  • The plugin is not compatible with Elementor, and therefore cannot be used with this website editor.
  • Incompatibility also with WordPress Multisite.
• In case of problem with plug-in activation, disable the next option in the plugin Really Simple SSL :
  
  • If problems persist, be aware of this other guide.

Get the Infomaniak VOD extension

Go to your VOD space to get the necessary information from the WordPress plugin:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the nameallocated to the product concerned.
3. Click on CMS/API Extensions in the left side menu.
4. Click on CMS extensions in the left side menu.
5. Download the WordPress extension.
6. It is recommended to create a new user in your Organization with only rights Technical on the product VOD/AOD then create the application password from this dedicated account:
   
    

VOD/AOD data is permanently saved on a backup server.

This guide explains how to insert an image, logo, watermark, or watermark on the videos of your VOD service to enhance your brand image and protect your content against copying or potential misuse.

Adding the Image to the Media

You have the option to add an image that will appear on your video:

1. either from the rules specific to an import folder
2. or from the configuration of a video player

1. Import Folder

In the management section of an import folder, embedding the selected image is effectively what its name suggests: a direct integration into the video. This method is less flexible because once the logo is embedded, no further modifications are possible. It is therefore important to consider that any changes to the logo in the future could pose a problem, making this approach less adaptable in the long run.


 

2. Video Player

In the management section of a Player, the selected logo is overlaid on the video, appearing only at playback time. This approach offers the flexibility to change the logo at any time, thus allowing the use of multiple players pointing to the same video without any difficulty. However, one drawback to consider is that if a visitor manages to retrieve the actual address of the video, it will be broadcast without the logo. Despite this drawback, this method is recommended for its ease of use and adaptability.

 

These two technologies are different and do not work at the same time, so if you activate them simultaneously, you will get the player's logo above the embedded logo.