Knowledge base

This guide explains how to configure the Infomaniak encoder.

1. Default access and password configuration

Once you have connected the encoder, it will be accessible on your network at the following address: 192.168.1.168

Configuration is made via an Internet browser at this address: http://192.168.1.168

• User name: admin
• Password: admin

First, we ask you to define a strong password:

2. Network configuration

If access at the 192.168.1.168 address suits you, you can go directly to step 3.

Otherwise, if your network is configured in DHCP or if you wish to define a different IP address, the System > Network page enables you to define the access settings. It may be necessary to contact your network administrator to carry out the various settings and authorize this new device for your firewall.

3. Configuring the main stream

3.1 In case a single stream is sent:

This is a case of:

• Transcoding in the Cloud => see point (1) and (1.3) in this guide
• or Mono-bitrate => see point (3) in this guide

Please adjust the following settings:

• The bitrate (kbit) and resolution (encoded size) must be adjusted according to your needs.
• RTMP PUBLISH URL corresponds to the publication URL indicated in your Manager in the stream configuration:

The encoder does not enable you to enter a stream key. It is thus necessary to concatenate this latter with the URL.

Example: rtmp://stream.vprimary.infomaniak.com/livecast?key=XXXXXX/stream

The “stream” values and the password (key=XXXXXX) must be replaced by your personal data.

3.2 In case several streams are sent:

To find out more about this case, please refer to point (2) and (2.2) of this guide.

In case several streams are sent, you will be in multi-bitrate mode with n streams encoded on the encoder.

The Substream1, Substream2 and Substream3 sub-menus enable you to configure the encoding of up to 3 additional streams:

3.3 Audio configuration:

Audio input will need to be adjusted once the connections are made. The bitrate can also be adjusted according to the type of content. We recommend you use the following codec: 128 Kbps AAC, at 44100 Hz.

This guide explains how to enable and use the Timeshift (also known as DVR) feature on your live video broadcasts. This feature allows your viewers to rewind if they missed the start of your live stream.

Enabling the Timeshift (DVR) Feature

To access the video streaming service:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge
2. Click on the icon at the top right of the interface (or navigate using the left sidebar menu, e.g.)
3. Select Video Streaming (Streaming universe)
4. Click on the name of the relevant item in the table that appears
5. Click on Configure under Timeshift from the dashboard
   
6. Enable Timeshift
7. Set the duration for which your viewers can rewind (max. 240 min.)
8. Click the Activate button
   

Customizing the Timeshift Feature

You can activate this option via the Scheduling tool for a specific time slot, thus limiting this feature to certain programs. The settings defined in the scheduling tool will override the default state set from the dashboard.

To illustrate, let’s imagine a TV channel broadcasting a football match from 10 AM to 12 PM.

1. The TV channel wants to activate Timeshift only during the match

 With this configuration, viewers who join the live stream at 11:59 AM will be able to rewind to the start of the match at 10 AM, but they won’t be able to see the programs that aired before 10 AM. For reference, the maximum duration for Timeshift is 240 minutes (4 hours).
 

2. The TV channel wants to activate a 20-minute Timeshift only during the match

 With this configuration, viewers who join the live stream at 11:30 AM will be able to rewind the previous 20 minutes, but they won’t be able to see the start of the match; only the last 20 minutes of the stream will be accessible throughout the match.
 

3. The TV channel wants to disable Timeshift during the match

 With this configuration, viewers will not be able to rewind any part of the match. They will only be able to see the programs preceding the match if Timeshift has been enabled by default from the stream’s dashboard.

In summary, there are 2 use cases

1. Enable Timeshift permanently, except for specific events
2. Disable Timeshift permanently, except for specific events

The default status is managed from the stream’s dashboard, and exceptions are managed from the scheduling tool.

Learn More About How It Works

If you set a Timeshift of one hour and just activated it, the rewind time will gradually increase to the chosen duration from the moment of activation.

If geographical restrictions are set with a specific time slot, these will be respected in all cases. For example, if a TV channel with a 4-hour Timeshift reserves its sports program for Swiss viewers from 10 AM to 12 PM, an Italian viewer connecting to the stream at 1 PM would only be able to see the shows from 9 AM to 10 AM.

This guide explains how to live broadcast a video on the Infomaniak streaming platform and Facebook Live.

Requirements

Enable the Simulcast option:

1. Open the Manager (manager.infomaniak.com)
2. Go to Video streaming
3. Click on the relevant stream
4. Enable the Simulcast option via the dashboard

Broadcasting a video on Infomaniak and Facebook

1. Open the Manager (manager.infomaniak.com)
2. Go to Video streaming
3. Click on the relevant stream
4. Go to Settings and then Options in the menu to the left
5. Click on Configure in the Simulcast box
6. Click on Add
7. Select Facebook Live
8. Choose a name for the simulcast and log in to the Facebook account that manages your page
9. Accept the conditions and click on Add
10. The live broadcast on Facebook is available 30 seconds later on the selected page

Important remarks:

• Despite the type of visibility defined in the simulcast options, the internal configuration of Facebook may override your choice. In this case it is necessary to modify the following setting in the Facebook options:
  
  
• Warning: the stream will be sent directly to Facebook when added. If you want to schedule the simulcast:
  • Disable the Enable this simulcast option when you add a simulcast
  • Use the planning tool to define the times of your choice
• The simulcast is automatically cut off after the broadcast. You have two options to relaunch the simulcast:
  • Enable the simulcast via the configuration of this option (cf. the procedure explained above)
  • Program another event via the planning tool

This guide explains how to live broadcast a video on both the Infomaniak streaming platform and YouTube Live.

Requirements

Enable the "live" option on YouTube (this can take 24 hours): https://www.youtube.com/live_dashboard_splash

Enable the Simulcast option:

1. Open the Manager (manager.infomaniak.com)
2. Go to Video streaming
3. Click on the relevant stream
4. Enable the Simulcast option via the dashboard

Broadcasting a video on Infomaniak and YouTube

1. Open the Manager (manager.infomaniak.com)
2. Go to Video streaming
3. Click on the relevant stream
4. Go to Settings and then Options in the menu to the left
5. Click on Configure in the Simulcast box
6. Click on Add
7. Select YouTube Live
8. Choose a name for the simulcast and log in to the Google account that manages the YouTube channel
9. Accept the conditions and click on Add
10. The live broadcast on YouTube is visible on this page: https://www.youtube.com/my_live_events?o=U&ar=2

Important remarks:

• Warning: the stream will be sent directly to YouTube when added. If you want to schedule the simulcast:
  • Disable the Enable this simulcast option when you add a simulcast
  • Use the planning tool to define the times of your choice
• Your source stream must have a defined framerate (this is sometimes not the case with certain IP cameras).
• The simulcast is automatically cut off after the broadcast. You have two options to relaunch the simulcast:
  • Enable the simulcast via the configuration of this option (cf. the procedure explained above)
  • Program another event via the planning tool

This guide explains how to restrict access to Infomaniak's video streaming feeds based on criteria based on visitor IP addresses.

Restriction by IP Addresses

For this:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge
2. Click on the icon at the top right of the interface (or navigate through the left side menu, for example)
3. Choose Video Streaming (Streaming universe)
4. Click on the name of the relevant item in the displayed table
5. Click on Settings in the left side menu
   
6. Click on Restrictions in the left side menu
7. In the Restriction by IP Addresses tab
   
8. Add the allowed or denied IP addresses or IP address ranges

This guide explains how to restrict access to Infomaniak's Streaming video based on geographical criteria.

Restricting Access via GeoIP

For this:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge
2. Click on the icon in the top right corner of the interface (or navigate through the left sidebar menu, for example)
3. Select Streaming video (Streaming universe)
4. Click on the name of the relevant object in the displayed table
5. Click on Settings in the left sidebar menu
   
6. Click on Restrictions in the left sidebar menu
7. In the Geolocation restriction tab
   
8. Define the countries that should be allowed or denied