Knowledge base

This guide explains how to broadcast an online meeting kMeet in a separate stream accessible via a unique URL thanks to Streaming Vidéo Infomaniak.

Preamble

• Broadcasting a conference-type meeting in a Video Streaming stream rather than within the kMeet application offers several advantages:
  • Large-scale public broadcasting without having to restrict access to an audience limited to invited persons.
  • Attract a wider audience, such as conferences, webinars or live events where hundreds or thousands of spectators can follow the event without joining a private call.
  • Allows to reach an unlimited number of spectators.
  • No need to manage access for each participant, the stream is simply viewable via a link.
  • A simple web browser is sufficient to access the streaming stream.
  • Passive access: spectators are not forced to actively participate or interact; they can simply watch the event without registering or logging in, which is better suited for large events.
  • No vocal interruptions or disruptions related to microphone management; this allows for a more fluid stream focused on the speaker.
  • Higher broadcast resolution when kMeet can be limited by bandwidth constraints and lower video quality to avoid network overload.

Create the Streaming Video share link

Prerequisites

• Streaming a kMeet video stream within a Streaming Video stream is only possible with the kSuite Pro or Enterprise offer.
• You must be a moderator of kMeet to create a live broadcast link, but it is not necessary to have an Infomaniak Streaming Vidéo offer.

Next:

1. Start kMeet via kmeet.infomaniak.com or from one of the applications for computers or mobile devices.
2. Once in the meeting, click on the action menu ○○○ in the kMeet toolbar.
3. Choose to Start live streaming:
   
4. Click the button to Start:
   
5. Wait for the video stream to be created:
   
6. In the same place, once the stream link is displayed, click on the icon on the right to copy the URL corresponding to the live stream; paste the URL into a message for the participants or anyone who needs to watch the live broadcast.
7. An icon displayed on kMeet along with an audible signal indicates the start of the broadcast via Streaming Vidéo:
   

The stream is broadcast continuously for a maximum of 24 hours and will no longer be accessible as soon as the kMeet meeting is stopped.

This guide explains how to use the appointment scheduling assistant on the calendar/agenda of the Web app Calendar Infomaniak (online service calendar.infomaniak.com for managing your events and appointments) to schedule a meeting between multiple users.

Introduction

• To simply create and configure a new event, please refer to this guide.

Create a New Shared Event

To launch the scheduling assistant:

1. Click here to access the Web app Calendar Infomaniak (online service calendar.infomaniak.com).
2. Click on the chevron ‍ to the right of the button to create a new event.
3. Click on Scheduling Assistant:
   

The assistant appears on the right of the screen, while the left side allows you to select the event day.

The goal is to find the best time to schedule a meeting between multiple users in the organization.

To do this, each person's availability (based on their schedules and the settings defined in the calendar preferences) is displayed in columns:

1. When creating a new event for a team of users:
   1. The meeting title is automatically generated but can be modified.
   2. The event duration (and its placement within the day) can be adjusted, including on the left side using the mouse cursor.
   3. A potential room is automatically selected but can be changed.
   4. Participants can be added up to a maximum of 25:
      

The kSuite offer from Infomaniak facilitates the creation and subsequent use of various Infomaniak products (kDrive, Service Mail, kChat...) organized around a domain name.

Migrate to kSuite

If you subscribe to kSuite, you get distinct products from your existing products.

But if you already have a kDrive or a Service Mail, you can upgrade your products to kSuite:

• Refer to this guide to upgrade a kDrive to a kSuite…
• Check out this guide to upgrade a Service Mail to a kSuite…

What about the reverse?

You cannot separate kSuite products into distinct products from the offer.

If you wish to cancel one product among those in your kSuite, you must cancel kSuite in its entirety, having previously saved the information to keep, then reorder the corresponding products to that information.

This guide explains how to add or delete contacts on Web app address books Contacts Infomaniak (online service) contacts.infomaniak.com).

Add New Contact

To add a new contact form to an address book:

1. Click here to access the web app Contacts Infomaniak (online service) contacts.infomaniak.com).
2. Click on New contact Upstairs to the left.
3. Choose the existing address book to add the contact.
4. Fill in the information Main (or additional with the link at the bottom right).
5. Validate with the button Save:
   

Add from frequently used contacts

You can complete an address book from frequent contacts suggested by the app (depending on your use of the Web Mail app). The name/first name/e-mail will be pre-filled if available:

1. Click here to access the web app Contacts Infomaniak (online service) contacts.infomaniak.com).
2. Click on Suggested contactsin the left side menu.
3. Click on the action menu ⋮ to the right of the contact concerned...
4. ... or on the action menu ⋮ in the right side pane.
5. Click on Add to add the contact to an existing address book:
   
6. Complete the contact information if necessary and click on Save.

For add all the suggested contacts at once:

1. Click at the top of the column to select all contacts.
2. Then click on the icon at the top of the table.
3. Choose the existing address book to add contacts to.
4. Click on the button to save all selected contacts:
   

Delete one or more contacts

To remove a contact from your lists:

1. Click here to access the web app Contacts Infomaniak (online service) contacts.infomaniak.com).
2. Select the address book to delete your contacts.
   • Indeed, the display of all contacts does not allow to delete a contact:
     
3. Select the contact(s) to delete.
4. The icon Recycle Bin appears at the top of the column, allowing you to delete the selected contacts:
   

This guide explains how to print a calendar / calendar from the Web app Calendar Infomaniak (online service) calendar.infomaniak.com for the management of your events and appointments).

Print the content of a calendar / calendar

If you only use the printing function of your browser with Calendar, you will print the interface and not necessarily the content of the calendar. In order to print the list your schedule (regardless of the usual display mode selected):

1. Click here to access the web app Calendar Infomaniak (online service) calendar.infomaniak.com).
2. Click on the printer icon at the top right:
   

This guide details the room booking feature (for meetings, sports, classes, etc.) available on the Web app Calendar Infomaniak (online service calendar.infomaniak.com for managing your events and appointments).

Introduction

• It is possible to create and associate physical meeting rooms with events from Calendar, for example to organize an event in a specific location with limited equipment and seating.
• Each created room displays a dedicated calendar on the app, which can be shared.
• Double (or more) room booking is possible.

Manage events with meeting rooms

Prerequisites

• Creating rooms requires “Administrator” and “Legal Representative” rights.

Set up the rooms

To create rooms available for booking by colleagues:

1. Click here to access the Web app Calendar Infomaniak (online service calendar.infomaniak.com).
2. Click on the Settings icon ‍‍ at the top right.
3. Check or select the relevant Organization in the dropdown menu of the left sidebar.
4. Click on Rooms in the left sidebar.
5. Click on the Create a room button:
   
6. Give a name, a location (physical address, floor), a seating capacity…
   
7. Add any equipment that may be available in the room in question.
8. Click on Save to save the equipment linked to the room:
   
9. Click on Save to create the meeting room.

The information and creation of rooms are also accessible from the Organization settings on the Infomaniak Manager.

Create an event and associate a room with it

Once the room is created and configured, simply create an event to associate the desired room with it:

1. Click here to access the Infomaniak Calendar web app (online service calendar.infomaniak.com).
2. Click on the More ‍ button at the top left of the interface to create a New event.
3. Click in the field Search for a room or location to display the available rooms for the time slot (the 3 most recently booked, from most recent to least recent).
4. The available equipment in each room is displayed on the right.
5. Click on Save to publish the event and its room in the calendar:
   
6. You will find all the information about the chosen location and the available equipment on the event page in the calendar:
   

Overall view of rooms and their occupancy

It is possible to have an overall view of each room's calendar to see its occupancy. Indeed, when a room is created, a calendar associated with it is created in the Organization's calendars:

This guide introduces you to the kSuite spaces, the online productivity and collaboration tool suite developed in Switzerland by Infomaniak.

Preamble

• The spaces include access to the applications of the kSuite.
• You can also manage your status and presence to collaborate more effectively with other kSuite users.
• It is easy to switch from one application to another while staying in a single browser window.
• In the same way as directly on the Manager, you can switch from one kSuite space linked to an Organization to another space; if you have my kSuite, it will always be offered first.

Navigating within a kSuite space

To access a kSuite space:

1. Click here to access your Organization's kSuite space.
2. Click on the icons in the left sidebar to access the kSuite applications, such as kChat or kDrive.
3. Click on the action menu ⋮ located to the right of the relevant item to access advanced actions:
   
   • It is notably possible to open the selected app in a side panel (B) to have two apps side by side:
     

Learn more

• kSuite Getting Started Guide
• Become a partner and resell kSuite
• Upgrade an existing kDrive to a new kSuite

This guide concerns kSuite and the possibility for users to set a status as well as manage the display of presence or absence.

Preamble

• Once set, your custom status is visible to users of the Organization on various pages related to kSuite:
  • Homepage ksuite.infomaniak.com
    
  • Mail
    
  • Agenda
    
  • Contacts
    
  • kDrive
    
  • AI Tools
    
  • Chk
    
  • kPaste
    
  • kMeet
    
• A presence status different from the default status, such as "Do Not Disturb", can affect certain notifications.

Update the kSuite profile status

For this:

1. Click here to access the kSuite interface.
2. Click on the badge with your initials/avatar in the top right corner.
3. Click on Online to choose a different status if necessary (away or do not disturb)…
4. … or click on Set a custom status to enter a custom status or choose one from the suggestions:
   
5. Specify an expiration date if necessary and save:
   

This guide explains how to use the Task Manager present on the Web app Calendar Infomaniak (online service) calendar.infomaniak.com).

Managing tasks to be performed

To add a task on the Task Manager:

1. Click herein order to gain access toWeb app Tasks (online service) calendar.infomaniak.com/tasks)…
   • ... also accessible by clicking on the Tasks in the right side menu:
     
   • ... or on ksuite.infomaniak.com/all/calendar/tasks:
     

The manager once opened, you can Create Taskat the top left, linked to the specified calendar on the right of the button.

If you add a due date to your task this will appear on the corresponding calendar:

You can also filter and sort your displayed tasks with the button at the top right of the manager, next to the cross to close it:

For Synchronize tasks with an Android device, be aware of this other guide.

This guide explains how to obtain and install an application on a computer from certain Infomaniak interfaces such as kSuite or those that allow you to manage your calendars/agendas or your address books.

Install a progressive web app (PWA)

A Progressive Web App (PWA) is a web-based application that offers an experience similar to that of a mobile app. PWAs are fast and offer many features available on mobile devices. For example, they can work offline and send notifications.

Download the Calendar Infomaniak app (PWA)

1. Click here to access the web app Calendar Infomaniak (online service calendar.infomaniak.com).

2. Click on the specific icon dedicated to PWAs in the browser's address bar:

On some devices, you need to select the “Add to Home Screen” option to be able to “create” the standalone application.

Uninstall the Calendar Infomaniak app

1. Open the previously created application.
2. Click on the action menu ⋮ .

3. Click on Uninstall: