Knowledge base

This guide concerns domain names referred to as premium.

Premium Domain Names

These domain names are designated by registries as domains with high commercial potential for SEO or branding purposes.

The prices of these domains are set by their registry or their current owner. Their price does not particularly depend on their extension. For example, a .art domain can be found for less than 10 EUR just as it can be purchased for over 300 EUR.

Anyone can purchase a premium domain.

In the Infomaniak shop, they are marked with a crown to differentiate them. Here is an example of premium domains:

The Three Characteristics of a Premium Domain

1. High commercial value
2. Impactful and easy to remember
3. High traffic potential

Why Register a Premium Domain Name?

• Renewal at standard price: the price of a premium domain is high in the first year, but the renewal cost is generally the same as that of a standard domain
• Easy transfer: the price of a premium domain generally includes the transfer of the domain and the change of ownership

This guide details the administrative steps to transfer the management of a domain with a .DE extension to another registrar than Infomaniak.

Transfer a .DE Domain Elsewhere

As long as the administrative contact listed on the Whois of the domain to be transferred does not have an address located in Germany, it will be impossible to request the transfer code. Read this guide (click here) to modify the contact details.

Alternatively, you can delete the domain name, and in this case, you must:

• either contact Infomaniak support (using the email address mentioned in the WHOIS details) requesting deletion
• or wait for the domain to expire, after which it will be transferred to DENIC, and you can contact them to request permanent deletion

This guide explains how to connect a site created with Infomaniak's Site Creator to a domain name present on your Manager.

Connect Site Creator to a Domain Name

To connect Site Creator to an existing domain name in your Infomaniak account:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge.
2. Click on the icon at the top right of the interface (or navigate through the left sidebar menu, for example).
3. Choose Hosting (Web & Domain universe).
4. Click on the name of the relevant object in the displayed table.
5. Click on Site Creator in the left sidebar menu.
6. Click on Connect my site to a domain to start the setup wizard below:
   

Manage Site Creator Domain(s)

To manage the domain name(s) used with Site Creator:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge.
2. Click on the icon at the top right of the interface (or navigate through the left sidebar menu, for example).
3. Choose Hosting (Web & Domain universe).
4. Click on the name of the relevant object in the displayed table.
5. Click on Site Creator in the left sidebar menu.

At the top of the page, any messages regarding problems with Site Creator and domains are displayed.

Below, you can manage your domains if there are any:

Temporary Address, Preview URL

Several domain names can be linked to Site Creator, deleted, or swapped and switched if necessary:

However, the preview URL, of the type abcd.infomaniak.site and distinct in the list of Site Creator domains, can never be deleted for the proper functioning of your site:

This guide helps you protect the reputation of your domain name, to maintain the trust of Internet users and service providers in your website or your business, in order to generally facilitate the proper functioning of your messaging.

Web reputation

There are different types of internet reputation, including personal reputation, corporate reputation, and domain reputation.

Domain reputation is basically a score that determines how email systems decide what to let into users' inboxes. Basically, your domain reputation is a measure of the health and legitimacy of your domain. This reputation can be influenced by email and website security.

For example, the reputation of a domain can drop if the site visible at the domain address is hacked which leads to the sending of fraudulent mass emails. Ditto if the domain's email is exploited for sending unintentional spam. If your domain reputation remains poor, your emails may be marked as spam and fail to reach their intended audience. This can harm email deliverability.

Improve domain reputation

By following these tips, you can improve your domain reputation and, for example, boost all your email marketing efforts:

• set up and verify SPF, DKIM and DMARC records which can help protect your domain against phishing and spoofing attacks
• check your domain reputation with tools like Google Postmaster Tools , Sender Score , Microsoft SNDS , McAfee or Talos Intelligence and identify potential issues
• only send emails to users who have chosen to register
• get trusted links or backlinks

Also read this guide (click here) about RBLs.

This guide explains how to replace the address of a website that is currently a Web hosting subdomain (e.g., https://dev.domain.xyz) with the main domain (https://domain.xyz).

The 4 steps in brief

1. We start with a site created and accessible through the main domain URL dev.domain.xyz
2. We add an alias for it domain.xyz
3. We swap the two types (the main domain becomes an alias, and the alias becomes the main)
4. We remove the old name dev.domain.xyz

The steps in detail

To switch from a site with a subdomain address like "dev.domain.xyz" to a direct address like "domain.xyz":

1. Log in to the Infomaniak Manager (manager.infomaniak.com) using a web browser like Brave or Firefox
2. Click on the icon in the top right corner of the interface (or navigate through the left sidebar menu, for example)
3. Select Website (in the Web & Domain universe)
4. Click directly on the name of the object in the table that appears
5. Click the blue Add button (in the Domains section)
6. Add the desired new name on the first line, check the corresponding boxes, specify the main domain to set, and validate
   
7. Unlink the subdomain via the action menu ⋮ to its right in the Domains block:
   
   

Note that the site's location remains in the original folder on the server — the name of this location can be in the form /sites/dev.domain.xyz, for example, but this has no impact on the live site.

Also, please read the information in the last chapter of this guide.

This guide describes the meaning of TTL, abbreviation for “Time To Live” as well as the principle of DNS propagation.

DNS & TTL
 

When you modify information in the DNS zone of a domain name, the TTL value determines how long the settings are temporarily stored and when they are refreshed. So if your TTL value is 24 hours, your changes take effect within one day.

It is possible to reduce this delay by adapting the TTL value but this adaptation must however take place before the update because it is also a matter of DNS propagation.

Indeed, your ISP in particular caches the DNS records corresponding to your domain name: it stores the data locally on its servers for a time to speed up response times, Internet browsing and reduce traffic, which slows down the time. propagation of your DNS changes. Some ISPs ignore TTL settings and only update their cached DNS records every 24 hours or more. 
 

This guide concerns Infomaniak authentication tokens, or tokens, which are used to verify the identity of the application and grant specific permissions to interact securely with Infomaniak's API features and data.

Generate an Infomaniak API Token

Authentication tokens or tokens are used to verify the identity of the application and grant specific permissions to interact securely with API features and data.

To access the Infomaniak API, it is necessary to generate an access token. Its default duration is "unlimited," but you can set a custom duration upon creation.

Be aware that if no calls are made with the token for one year, it is automatically disabled. In this case, you will need to generate a new one. There is no limit to the number of tokens you can create.

During creation, you can choose the application and scope accessible by the token to match your current project needs.

Add / Retrieve a Token

API keys are managed on this page in the Manager:
 

To do this:

1. Click the blue Create a token button
2. Choose the appropriate product from the dropdown menu according to your current needs and project
3. Choose a validity period
4. Click the blue Create a token button
5. Enter your Manager login password as requested
6. Copy the token securely - it will no longer be accessible after this step

Example application: token for the Newsletter API

This guide explains how to add an ANAME type record in the DNS zone (of a domain name) managed on the Infomaniak Manager.

Type ANAME

The ANAME record type schematically allows the root of a domain to point to another address, like a CNAME record but which could be added without having to specify an xyz source preceding the domain ( xyz .domain.com For example).

It is therefore not a real DNS record as such and it is not currently presented in the list of records that can be selected when editing the DNS zone.

However, since it is a kind of alias, here is the method to follow for setting up an ANAME.
 

Create an ANAME
 

Creating an ANAME amounts to creating a CNAME directly at the root of the domain and this is not possible. If you are sure of what you are doing, you can follow this method to create the equivalent of an ANAME:

1. create a web redirection from the Domain Root Manager to www
2. add a CNAME entry working with www to the target of your choice

This guide details the particularities of the .PT domain extension (for Portugal), including administrative procedures during registration or transfer, rules established by the entity responsible for the management of Portuguese domain names (DNS.PT).

New .pt domain registration

If you are registering for the first time (anywhere, regardless of the Registrar where you do it) a new domain name with the .pt extension from your Manager, we request an ID for the owner and the technical contact.

This ID, which is mandatory, represents for companies:

• their tax ID (intra-community VAT number without the country letters)

and for individuals:

• passport number or identity card number.

Once the order is placed, the domain will then have the status "registered" but will not be actually active until 5 days after its creation date.

It is possible to order additional .pt domains from Infomaniak but if you want to order them elsewhere, with the same contact details, this will no longer be possible (read below).

If you have already registered a .pt domain

DNS.PT only accepts one active contact per ID, regardless of the Registrar.

In practice, this means that if you have already registered a .pt domain elsewhere, we cannot create your contact file with the same ID and register the ordered domains. The only solution is for you to transfer all your .pt domains to Infomaniak.

As mentioned above, it is perfectly possible to order other .pt domain names from Infomaniak.