Knowledge base

This guide explains how a Client can adjust the access rights granted to an Infomaniak Partner so that the Partner can access products more widely, or no longer access them at all.

Prerequisites

• have authorized a Partner to access your products (and thus become a Client of a Partner)
• understand the differences between the 2 types of permissions that can be defined from the Manager

Modify access to your products for a Partner

To grant new access to the Partner as a Client:

1. log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge
2. click on Partner in the left sidebar menu
3. click on the action menu ⋮ to the right of the relevant Partner in the displayed table
4. click on Edit access rights
   
5. click on the type of access rights you want to grant (limited to a selection of products or full access)
   
6. click on the blue Continue button and follow the wizard to completion

Remove Partner access to your products

To revoke access to a product for a Partner:

1. log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge
2. click on Partner in the left sidebar menu
3. click on the action menu ⋮ to the right of the relevant Partner in the displayed table
4. click on Edit access rights
5. switch if necessary to limited management of your products
   
6. select or deselect the relevant products within the different product categories:
   
7. continue to confirm the removal of access

You can also completely terminate the collaboration with an Infomaniak Partner.