Knowledge base

This guide explains how to install a new WordPress site with WordPress & Apps Infomaniak included in the offersWeb hosting paid.

Install WordPress Infomaniak…

... while creating a new site on hosting

In order to access the Web Hosting and add a new site by installing WordPress at the same time:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the name assigned to the product concerned.
3. Click on the button to add a site:
   
4. Choose to install WordPress.
5. Click the Next button:
   
6. Click on the button to use a domain name already present in your Organization (or on the other button if you need to first order a new domain).
7. Select the domain name from your already acquired domains (advanced options include choosing a custom location on the hosting server, and an earlier version of PHP).
8. Click the Next button:
   
9. Wait for a few minutes to create the site on the accommodation.
10. Enter the requested information, it will serve you to connect in the WordPress dashboard (it is possible to modify this information at any time after installation).
11. Click the Next button:
    
12. Enter the information about your site (it is possible to modify this information at any time after installation).
13. Click the Next button:
    
14. Choose between the Divi theme and the official theme of the most recent WordPress version (it is possible to modify this information at any time after installation).
15. Click Next.
16. Choose whether to install two Premium extensions offered with your subscription: Monarch and Bloom.
17. Click Next.
18. Confirm the installation from the summary page.
19. You can then log in to the WordPress dashboard or go back to the management of the Infomaniak website.

... on an existing and empty site

In order to access the existing blank site on the hosting and to install WordPress:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the name assigned to the product concerned:
   
3. Click on the button to add an application:
   
4. Choose to install WordPress:
   
5. At the bottom, click the Next button.
6. Enter the requested information, it will serve you to connect in the WordPress dashboard (it is possible to modify this information at any time after installation).
7. Click the Next button:
   
8. Enter the information about your site (it is possible to modify this information at any time after installation).
9. Click the Next button:
   
10. Choose between the Divi theme and the official theme of the most recent WordPress version (it is possible to modify this information at any time after installation).
11. Click Next.
12. Choose whether to install two Premium extensions offered with your subscription: Monarch and Bloom.
13. Click Next.
14. Confirm the installation from the summary page.
15. You can then log in to the WordPress dashboard or go back to the management of the Infomaniak website.

Uninstall WordPress Infomaniak...

... while deleting the hosting website (and keeping WordPress data or not)

In order to access the Web Hosting and remove the website:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the name assigned to the product concerned.
3. Click on the action menu to the right of the item.
4. Click Unlink the site:
   
5. Choose if you want to erase everything or keep the WordPress data on the hosting server.
6. Confirm deletion:
   
    

... keeping the site on the accommodation

In order to access Web Hosting and uninstall WordPress:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the name assigned to the product concerned.
3. Click on the action menu to the right of the application.
4. Click Remove Application:
   
5. Confirm the deletion.
6. Click Uninstall to remove WordPress:
   

Read more

• See all WordPress FAQs
• Install a free SSL certificate
• Install another web application

This guide details how to work on a WordPress site with a development environment.

Preamble

• The process can be used at the beginning of a staging process, i.e. the creation of a new version of your website online, on a development or testing environment:
  • This allows website owners to test features, security updates, plugins, themes, WordPress updates and content changes, without the risk of causing interruptions or problems on the live site.
  • Once the tests have been performed and the modifications have been validated on the staging copy, it is possible to deploy them in production (on the live site) by using automated deployment tools or by making the changes manually.
• For additional assistance contact a partner or launch a call for tenders free of charge — discover also the role of the host.

Simple method

To install and prepare a new WordPress site with Infomaniak installer without overwriting your current website:

1. Install WordPress on a second location

Be aware of this other guide in order to create the new site (in parallel to the old sitedomain.xyz) by assigning it a domain name of the form new.domain.xyz e.g. and installing WordPress via Infomaniak Web Applications.

At this stage, the main site (domain.xyz) remains untouched and you can work quietly on the new site new.domain.xyz Both operate in parallel.

2. Replace the old site with the new one

Once the new site is complete, you can delete the first site in order to reuse its domain name on the new site:

1. Removethe old site to make the domain name available and be able to reuse it.
2. Add domain.xyz in alias of the new.domain.xyz.
3. Reverse the alias with the main domain.
4. Remove (untie/delete) new.domain.xyz become aliases.
5. As a precaution check the main URL of the WordPress site via the Web Applications dashboard on the Infomaniak Manager, so that it matches the new name, not the subdomain you chose.

Advanced method

To work on a WordPress site existing without changing its public version, it is recommended to proceed in 3 steps:

1. Duplicate the existing site
2. Then work on its copy
3. Change the target directory of the production site to the production environment directory and change the URLs of the pre-production site to the domain name of the production site by means of a WordPress extension or via phpMyAdmin.

1. Duplicate the site on a second location

1. Be aware of this other guide in order to create the new site (in parallel to the old sitedomain.xyz) by assigning it a domain name of the form new.domain.xyz e.g. and installing WordPress via Infomaniak Web Applications.
2. Copy your existing site and paste it on the second newly created WordPress site, using a WordPress extension.

2. Edit duplicate site

1. At this stage, the main site (domain.xyz) remains untouched and you can work quietly on the new site new.domain.xyz Both operate in parallel.
2. It is recommended to install a WordPress extension (There are dozens of them.) dedicated to the maintenance of the second site.
3. If you change the structure of your site and the URLs of your articles/pages will change, you can use a free extension like Redirection to automatically create redirections. This will prevent your visitors from falling on 404 pages as long as the engines re-index your site or if external sites link to your site.

3. Replace target

1. When you have completed the redesign of your site, all you have to do is to modify the target directory from the site in production to the production environment directory and modify the URLs of the pre-production site according to the domain name of the site in production thanks to a extension.
2. If you are using a cache extension like WP-Rocket, W3 Total Cache or WP Super Cache, it will be necessary to completely clear the entire cache or disable and then reactivate the plugin.
3. If you have continued to modify your site in production during the redesign of your site, it will be necessary to recover your changes (articles, media, pages, etc.).
4. After the user checks (missing images, erroneous links, etc.), you only have to disable the maintenance mode of your site and admire the result.

Thank you for entrusting the hosting of your WordPress site to Infomaniak.

Preamble

• As a reminder, the WordPress site creation tool can be:
  1. hosted by the infrastructure WordPress.com (fee) and in this case Infomaniak is not concerned by the accommodation
  2. installed freely but manually by the user thanks to the archive offered by WordPress .org, Infomaniak is then the host of the website but does not manage any updates and does not list the application in the part Web Applications Manager Infomaniak; you will be in this case if you Repatriate an external WordPress to Infomaniak
  3. installed automatically by the tool available on the Manager and in this case WordPress is maintained (at the security level) largely by Infomaniak
• This third and final point is developed in this guide.

Install WordPress & Apps

Infomaniak facilitates the installation of the WordPress application (and other applications also):

• Install WordPress by the Infomaniak installer
• Access the WordPress management interface

Use WordPress

Although WordPress is one of the easiest CMS to use, it is necessary to tame. In order to help you in this process, here are external resources in several different languages to get started with WordPress:

• Essential bases to know to start well with WordPress
• Forum d'aide de la communauté WordPress francophone
• FAQ about backups / restorations
• Use a theme or extension ElegantThemes
• Free WordPress training made available by the site progresser-en-informatique.com If you want to go to the essentials, focus on the following modules:
  • understand the administration interface
  • how to properly configure WordPress
  • add content to your website

This guide gives leads in order to carry out operations related to a WordPress site, which allows you to...

• … copy and migrate a WordPress site of a competitor hoster to Infomaniak,
• … amend the domain name of a WordPress site,
• … save a full WordPress site...

Preamble

• Depending on the context, instead of making a WordPress transfer, you can also simply...
  • … change the address of the site (the associated domain name) very easily if you have installed WordPress via the Infomaniak installer,
  • … duplicate a WordPress siteto work in parallel in a development environment...
• For additional assistance contact a partner or launch a call for tenders free of charge — discover also the Migration Service of Infomaniak.

Transfer a WordPress site...

...with the All-in-One WP Migration extension

• Be aware of this guide.
• Requires to install a new blank WordPress (e.g. via the Infomaniak automatic installer) to import the old site on it.

...with the Duplicator extension

• Be aware of this guide.
• Need to connect to hosting by FTP to send an archive .zip and a PHP file to reinstall the old site.

This guide explains how to add a free themeElegant Themes (Divi) on a WordPress site already installed via Infomaniak installer.

Prerequisites

• Your WordPress site must be installed via the tools Infomaniak WordPress to use these themes and extensions.
• The themes can be added during installation (stage 14 of the this other guide) or thereafter.
• In order to benefit from Elegant Themes support (customer service) you must subscribe to an offer from Elegant Themes.

Add a theme by Elegant Themes

To this end:

1. Click here in order to access the management of your WordPress site on the Manager Infomaniak (Need help?).
   • If your site does not appear here, it has not been installed via Infomaniak tools... Read the prerequisites above.
2. Click directly on the nameallocated to the product concerned:
   
3. Click on the action menu ⋮ located to the right of the relevant Web Application.
4. Click on Parameters of the application:
   
5. Click on Edit under Theme:
   
6. Enable the desired theme.
7. Click on the button Save:
   

Use an Elegant Themes extension

Be aware of this other guide to install Monarch, Bloom.

This guide explains how to add a free extensionElegant Themes (Monarch, Divi Builder, Bloom, etc.) or a theme on a WordPress site already installed via Infomaniak installer.

Prerequisites

• Your WordPress site must be installed via the tools Infomaniak WordPress to use these themes and extensions.
• Extensions can be added during installation (step 16 of this other guide) or thereafter.
• In order to benefit from Elegant Themes support (customer service) you must subscribe to an offer from Elegant Themes.

Add an Elegant Themes plugin

To this end:

1. Click here in order to access the management of your WordPress site on the Manager Infomaniak (Need help?).
   • If your site does not appear here, it has not been installed via Infomaniak tools... Read the prerequisites above.
2. Click directly on the nameallocated to the product concerned:
   
3. Click on the action menu ⋮ located to the right of the relevant Web Application.
4. Click on Parameters of the application:
   
5. Click on Add under Extensions:
   
6. Enable the desired extensions.
7. Click on the button Save:
   
8. The extensions are then available in your WordPress administration interface:
   

Use an Elegant Themes theme

Be aware of this other guide to install an Elegant Themes theme with Infomaniak.

This guide explains how to install a new Web application (Joomla, Drupal, Typo3, PrestaShop, etc.) in just a few clicks on the offersWeb hosting paid.

Prerequisites

• Owning Infomaniak Web Hosting (order if necessary).
• Adding a blank website on Infomaniak hosting.

Specific guides

Be aware of these guides if you are interested in the specific installation of:

• WordPress
• ownCloud

Guides for any other Web Application

To access Web Hosting and install a Web Application:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the nameallocated to the product concerned.
3. Click on the button Add app:
   
4. Choose the desired application (if necessary, filter and search).
5. Click on Select:
   
6. Click at the bottom of the page on Next.
7. Enter a name.
8. Leave the default location or choose to install the app in a new folder that you can create with an icon visible to the right of point 8 on the image.
9. If necessary, choose to install an earlier version.
10. Click on the button Next:
    
11. Configure username and password.
12. Specify some advanced settings if necessary (type of backup In particular).
13. Get to know and accept the conditions of use selected app.
14. Click on the button Next:
    
15. Confirm the installation of the application in the next step and wait.
    • See any error message on the screen if e.g. the selected installation folder is not empty or if the PHP version of the site on which you are trying to install is not compatible.

Uninstall a Web Application

To access Web Hosting and uninstall the previously installed application:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the nameallocated to the product concerned.
3. Click on the action menu ⋮ located to the right of the application to be uninstalled.
4. Click on the Trash icon for delete the application:
   
5. Validate deletion.

Read more

• Edit the domain name associated with the Web Application
• Configure Web Applications backups
• Restore a Web Application

This guide explains how replace the main domain name associated with a Website hosted on Infomaniak in case you want to e.g. change the name of your activity or change the spelling.

Preamble

• It is not possible to simply change the spelling of the domain name concerned.
• The new domain name must be owned and installed instead of the current one by inversion (see below).
• You can also rename your product Web Hosting in the Manager Infomaniak but changing the name of a hosting has strictly no impact on the URLs of the sites.
• It is necessary to act on the domain name and if necessary to adapt the content of the site.

Change the domain name of the website

Prerequisites

• Prepare the new domain name (if necessary) You have to buy it.).
• If the desired modification is rather of the type "subdomain" to "main domain" (dev.domain.xyz → domain.xyz (e.g.) then become aware of this other guide.

To replace the domain name assigned to the site with another domain name:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the nameallocated to the product concerned:
   
3. Then click on the chevron ‍ to develop the game Areas from this site:
   
4. Be aware of this other guide for link the new domain name to your site (read the prerequisites well):
   • It is this new related domain that will replace the current main domain name after the inversion you will perform below.
5. Once the new domain name is linked to your site, click on the action menu ⋮ To the right of this one.
6. Choose Define as main domain:
   
7. If necessary, delete the old domain name and its variants that have become domains aliases (and not the main areas).

If you are using a SSL certificate, it will be necessary update so that it includes the added aliases.

If you use the option IP dedicated, we have to uninstall it, and reinstall it After the inversion you will perform.

Adapt the content of the site to the new name

In some cases, the web application that is used to develop the site must undergo some adjustments to work with the new domain name. Click on the link corresponding to the development of your site to adapt the content:

• WordPress
• Joomla
• Prestashop
• application proposed in WordPress & Apps

This guide explains how to disable on a Web hosting all extensions installed on your WordPress.

Preamble

• If you encounter a problem with your website, disable WordPress extensions allows you to quickly identify if any of them would be involved and thus draw the necessary conclusions in order to repair your site.
• For additional assistance contact a partner or launch a call for tenders free of charge — discover also the role of the host.

Quickly disable WP extensions

To disable all WordPress extensions:

1. Connect to the FTP server (Need help?).
2. Go to the location of the site (folder corresponding to your WordPress site).
3. Resumption/wp-content/plugins in /wp-content/_plugins e.g.
   • To disable a specific extension, rename /wp-content/plugins/nomDuPlugin in /wp-content/plugins/_nomDuPlugin e.g.

This guide proposes two methods to access the administration interface of a WordPress site installed via tools Infomaniak, in order to e.g. update the content.

Prerequisites

• Know your access IDs...
  • … To WordPress
  • … to the Manager Infomaniak

Access the WordPress console...

1. .... from the Manager

To access WordPress from the Manager:

1. Click here in order to access the management of your WordPress site on the Manager Infomaniak (Need help?).
   • If your site does not appear here, it has not been installed via Infomaniak tools... official documentation.
2. Click directly on the nameallocated to the product concerned.
3. Click on the button Edit to open the login page to WordPress:
   
4. Enter the username and password selected during the installation of WordPress.

2. .... via the URL /wp-admin

By default, just add the terms /wp-admin at the end of the URL of your domain name in the address bar of your web browser to access directly to the login page of the WordPress console.

What if the ./wp-admin shortcut doesn't work?

• If shortcut ./wp-admin does not work, you may use a security extension that modifies the URL of some pages to limit attempts to hack your site (example plugin)...
• If you need to access the WordPress console and your domain name is not working at the moment, it is possible to switch the main domain name to the preview address..