Knowledge base

The easiest way to manage your calendars/schedules is to use the Web app Calendar Infomaniak (online service calendar.infomaniak.com).

This interface offers many advantages:

• No software to install or configure.
• Sharing calendars with other users.
• Saved permanently.
• Synchronization of calendars (+ tasks) between devices.
• Attachment / kDrive.
• Secure and respects your privacy, hosted in Switzerland by a neutral and independent company.

How to get started with Calendar Infomaniak?

1. Click here to access the Web app Calendar Infomaniak (online service calendar.infomaniak.com).

What would you like to do?

1. Synchronize calendars across all your devices
2. Customize the app's display
3. Display public holidays
4. Create a task
5. Schedule a meeting
6. Create a single event
7. Create a recurring event
8. Create an event reminder
9. Manage room bookings
10. Print a calendar
11. Import a calendar
12. Export a calendar
13. Share a calendar
14. Share a calendar publicly
15. Restore deleted events
16. Add an attachment to an event
17. Set a calendar as default on the app
18. Create a desktop app (from the Web Calendar app for example) from Chrome

Please choose the customization of your account with Custom Brand !

Optional with any Infomaniak offer or included with kSuite enterprise, discover this customization tool to make your web addresses unique, to add an image logo or slideshow to your login page to your Infomaniak Organization.

Prerequisites

• To have a domain name of which extension is supported by Infomaniak - it should be noted that it also works with a subdomain.
• Hosting your domain name at Infomaniak (transfer it to Infomaniak if necessary) or manage the DNS area of this one at Infomaniak.

Custom Brand Custom Guides

• Customize URLs and interface / disable Custom Brand
• Solve a problem:
  • verification of the associated domain
  • blockage of the associated domain

Customize your web addresses with your domain

Customize the interface of your Organization

The following interface options can be modified from your space:

• Adding your logo to the interface of your Organization.
• Added a panorama of 3 images on the login page.
• Change the color of the text and the button of the login page.
• Customization of kDrive pages.

The easiest way to manage your contacts / address books is to use the web app Contacts Infomaniak (online service) contacts.infomaniak.com).

This interface offers many advantages:

• No software to install or configure.
• Sharing of Address bookswith other users.
• Saved all the time.
• Synchronization of your contacts between devices.
• Secure and respect your privacy, hosted in Switzerland by a neutral and independent company.

How to start Contacts Infomaniak?

1. Click here to access the web app Contacts Infomaniak (online service) contacts.infomaniak.com).

What do you want to do?

1. Synchronize contacts & calendars on all your devices
2. Manage contacts
3. Managing duplicates
4. Import contacts
5. Export contacts
6. Grouping contacts
7. Copy or move contacts
8. Restore contacts
9. Share an address book

This guide explains how to share with other Infomaniak users, collaborators, one of your calendars / calendars from the web app Calendar Infomaniak (online service) calendar.infomaniak.com for the management of your events and appointments).

Preamble

• Be aware of this other guide for configure synchronization of your calendars or this other guide for integrate a read-only calendar on a third-party tool.

Share a Infomaniak Calendar

To enable sharing of one of your calendars / calendars:

1. Click here to access the web app Calendar Infomaniak (online service) calendar.infomaniak.com).
2. Click on the action menu ⋮ to the right of a calendar.
3. Click on Share.
4. Click on the button for Add Share:
   
5. Enter the Organization, the group or the email address corresponding to the Infomaniak user account who will access the calendar (if the user does not yet have an account, he will be able to create one free of charge with the invitation he receives).
6. Determine the rights of the user on this calendar (Can consult, May change, Can edit and share):
   
7. It is possible at any time to perform other actions from the same page:
   1. add additional sharing
   2. return or delete an invitation to access
   3. modify the permissions related to the sharing of the calendar
   4. delete / revoke sharing
      
       

Share the calendar of a meeting room

To share the calendar of Meeting rooms, the principle of sharing and assigning rights is the same:

This guide explains how to import a calendar / agenda into the Infomaniak Web app Calendar (online service calendar.infomaniak.com for managing your events and appointments).

Preamble

• Refer to this other guide if you only want to display an Infomaniak calendar as read-only on Google Agenda (web & mobile app).
• Refer to this other guide to edit events on both calendars but only on the mobile version of the Google Agenda app.

Import a calendar via a URL

It is possible to display in **Calendar** an existing calendar managed externally. It will be automatically **updated every hour** via the URL you specify.

To do this:

1. Click here to access the Infomaniak Calendar web app (online service calendar.infomaniak.com).
2. Click on ‍ in the left sidebar.
3. Click on "From a URL":
   
4. Paste the URL of the calendar to import and check I want to subscribe to this agenda:
   
5. If necessary, choose the Organization into which the calendar will be imported.
6. Click on Import the calendar.

You can also go directly through one of the Organizations you are part of:

1. Click here to access the Web app Calendar Infomaniak (online service calendar.infomaniak.com).
2. Click on the action menu ⋮ to the right of the organization in the displayed table.
3. Click on "From a URL":
   

Link a Google calendar by its "secret" URL

The "secret" URL of a Google calendar, which you can paste in step 3 above, is found in the settings of the Google calendar:

1. Click on the action menu ⋮ to the right of the relevant Google calendar.
2. Click on Settings and sharing:
   
3. Scroll down the page until you reach the secret iCal URL and click on the icons to view and/or copy the URL:
   
4. Paste the URL according to the procedure in step 3 of the previous chapter above.

The calendar will be visible and will regularly display any updates made, but it will not be possible to edit it directly from the Infomaniak interface; this is a "one-way synchronization" with Google.

Import events via .ics file

To access the Advanced Actions for importing, exporting, and restoring calendars:

1. Click here to access the Infomaniak Calendar web app (online service calendar.infomaniak.com).
2. Click on Advanced actions in the left sidebar.
3. Click on Import.
4. Upload the .ics file corresponding to the export performed from your previous provider:
   

You will be able to choose which existing calendar to import the events into or create a new agenda.

Export the data from the previous provider

Here are some indicative guides to export a third-party provider's calendar, which will allow you to re-import this data with Infomaniak:

• Apple Mail
• Gmail
• Outlook (section Publish > ICS link)
• Yahoo
• Proton
• Thunderbird

This guide explains how to access your Infomaniak address books and calendars/agendas from your devices.

Refer to this other guide if you are looking for information on synchronizing your e-mails.

Preamble

• The web app Contacts (management of your Infomaniak address books for all your professional and personal contacts) and the web app Calendar (management of your Infomaniak calendars/agendas for all your events and appointments) can be synchronized so that their content (hosted on Infomaniak servers) appears on your personal devices.
• If your current contacts and calendars are not yet managed within these Infomaniak applications, you will need to import your data first so that synchronization can work afterwards.
• The suggested calendars can also be synchronized with your mobile and desktop devices.
• The birthday calendar (calendar that displays the birthdays of your contacts when the date is entered in their address book entry) is only visible through calendar.infomaniak.com and cannot be synchronized with CalDAV tools.

Synchronize contacts & calendars (CardDAV/CalDAV)

Click here to open the Infomaniak assistant to configure the synchronization of your devices (macOS, Windows, Linux, Android, iOS) and common software/email clients (Outlook, Microsoft 365, Thunderbird, Apple Mail, eM Client, etc.).

Specific guides

Operating System	Application to synchronize
	Outlook via CalDav Synchronizer ( Windows)
	Contacts & Calendars ( macOS)
	Contacts & Calendars ( iOS: iPhone, iPad, etc.)
	Contacts & Calendars via kSync ( Android: Huawei, Samsung, Sony, etc.)
	Google Calendar via kSync
+++	Mozilla Thunderbird

You can also turn the Infomaniak Web Calendar or Contacts app into a real application to use on your device.

This guide explains how to restore backups of previous versions of your files and other web data of your accommodation Infomaniak, and how to put in place an effective backup policy if the backups made available automatically and free of charge do not correspond or more to your needs in terms of availability or security.

Web hosting (Starter, Mutualized, Cloud Server)

Take note of these guides to restore automatic backups:

• of a whole accommodation (FTP + MySQL),
• of the specific files on hosting,
• of the Specific databases,
• of a Web application (Wordpress & Apps),
• of the Cloud Server SSH crons.

Take note of these guides to save and restore:

• accommodation with Swiss Backup and Acronis (simple),
• accommodation with Swiss Backup and Restic (advanced),
• WordPress with Swiss Backup,
• WordPress with an extension.

Also take note of https://faq.infomaniak.com/snapshot.

Accommodation v1 (old 60GB offer)

• View and/or download the automatic backup (versioning)of your data on your FTP space under /backups and /backup_mysql at the root of the domain (over /web).
• Restore this data.

Email

• Restore Messages from Infomaniak automatic backups.
• Restore contacts or events of the calendar.
• Save the current content of an email account:
  • in downloading current content in local,
  • in duplicate all current content to an emergency box,
  • in copying future e-mails as they arrive to an emergency box.

Domains / DNS areas

• Restore deleted DNS records from Infomaniak automatic backups.
• Restore one expired during the period of redemption.

The easiest way to manage your emails is to use the web app Mail Infomaniak (online service mail.infomaniak.com).

This interface offers many advantages:

• No software to install or configure.
• Email sharing with other users.
• Unified management of all your Infomaniak email addresses.
• Professional anti-spam and antivirus filter for incoming and outgoing mail.
• Automatic sorting of incoming messages (filters).
• Sending large attachments.
• Backed up continuously.
• Share kDrive.
• Secure and respects your privacy, hosted in Switzerland by a neutral and independent company.

How to get started with Mail Infomaniak?

1. Click here to access the web app Mail Infomaniak (online service mail.infomaniak.com).
2. If necessary, reattach the email addresses to manage with Mail Infomaniak.

What would you like to do?

1. Access the app's options
2. Change the password of an email address from Mail
3. Restore deleted emails
4. Add a signature
5. Create an email address at Infomaniak
6. Invite a user to view an email address
7. Modify a user's rights
8. Synchronize your devices (emails and/or contacts and calendars)

This guide explains how to force synchronization of contacts & calendars when synchronized by kSync on Android device.

Preamble

• kSync synchronizes only contacts & calendars that are selected in the application.
• If you add thereafter calendars/agendas since Calendar or address books since Contacts, it is therefore necessary to add them to the synchronization in the kSync application.

Add a calendar / address book to synchronization

To force synchronization:

1. Open the mobile app kSync on your Android device.
2. Press Update address books / calendars.

New notebooks and calendars appear in the list.

This guide explains how to make one of your calendars / calendars public from the Web app Calendar Infomaniak (online service) calendar.infomaniak.com for the management of your events and appointments).

Preamble

• You will get a URL specific to your calendar at format .ics that Calendar (ex-iCal Apple), Calendar (ex-iCalendar Microsoft), Thunderbird (ex-Lightning Mozilla) or Google Agenda can recognize to display your calendar:
  
• The data contained in the shared calendar will no longer be private but will only be available for read only to users who "subscribe to it."
• The frequency of ad hoc updates by the application that subscribes to the URL of your calendar must be defined on the application in question.
• PHP scripts (not provided) also allow parse such files allowing you e.g. to include events on a website.
• Be aware of this other guide to configure synchronization of your calendars or calendars this other guide to share a calendar/agenda with your employees with different permissions.

Enable public sharing of Infomaniak calendar

To share an agenda publicly:

1. Click here to access the web app Calendar Infomaniak (online service) calendar.infomaniak.com).
2. Click on the action menu ⋮ to the right of a calendar.
3. Click on Share.
4. Activate the toggle switch for public sharing.
5. Click on the icon to copy the address to the clipboard:
   
   • It is possible at any time to remove public access from this sharing page (see point 4 above):