This guide explains how to validate your identity to order rental equipment from Infomaniak and collect your accounts (as part of the ticketing system Infomaniak).

Preamble

• This procedure of identity verification must be carried out the first time you want to collect payments or ask to appear on the Infomaniak portal.
• The identity check may only be carried out by the legal owner of the account. If the options to start the verification procedure do not appear on your account, this indicates that you do not have the necessary access.

Access your ticket office

To this end:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the nameallocated to the ticket office concerned by the event.

Perform the identity verification procedure

The procedure is available in two locations:

1. On the main dashboard:
   
2. If a bank account is entered, in the menu Accounting, then Infomaniak receipts:
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3. Be aware of this other guide to carry out the identity check with kCheck.

This guide explains how to rename a ticketing system (within the framework of the ticketing system Infomaniak).

Preamble

• The name of the ticketing system appears, among other places, when publishing stores on the infomaniak.events portal.
• In the case of displaying multiple stores on the same page, it will be the name entered in the organizer's details on the last ticket office created that has events for sale.

Edit the details of a ticketing system

To do this:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name of the ticket office concerned:
   
3. Click on Settings in the left sidebar:
   
4. Click on Ticketing Settings in the left sidebar.
5. Click on the tab for the Organizer's Details.
6. Change the name in the first field of the form:
   
7. Click on the Save button at the bottom of the page.

Example of name change

The display before modification:

Modification of the organizer's name according to the procedure above:

The display is modified and becomes:

This guide shows an example of a pass configured as a subscription where customers can choose their events (within the framework of the ticketing system Infomaniak).

The pass with event selection

The example below allows for a pass that acts as a pack of several tickets, but the customer can choose events from the list of proposed events. It is a versatile type of pass, which can be configured in many ways to achieve the desired behavior:

• A pass with entries to multiple sites, but only on a chosen day.
• A pass with 10 entries for shows over a season.
• A free pass that allows you to choose several discounted tickets.
• A pass with the choice of movie screenings for each day of the festival, but limited to one screening per day.

For this example, imagine a pass that allows access to two events on the same day, choosing from a list of 3 possible sessions per event. The pass itself will be free, but each session will have a different cost. The customer can thus choose to participate in both events or only one of the two according to their budget.

Creating the pass

After filling in the information, such as the name of the pass, the price, or the quantity of passes available, you need to set the pass to Custom.

The pass is configured as a ticket and the pass will be printed, not the individual tickets (a strategic choice). The customer will thus not have several tickets, but only one, with a QR code on which all their events will be displayed.

Once the pass is configured as Custom, the parameters will be indicated as in the screenshot so that the customer can only choose one session per event.

Event Association

The events are associated with the pass, with a limit of one ticket per event and the ticket cost of 20.- for the first event and 30 for the second.

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The event list will be as follows, with the maximum number of tickets and the price per event for the chosen event.

 

The customer will have an interface to choose their events when purchasing the pass, and it is possible to see in the cart that the price of the tickets is correctly calculated per unit when adding the latter.

Pass visual

This pass will be printed in A4 format and will therefore feature a ticket design. It will therefore be necessary to define the design of these tickets.

Information requested

Since this pass is not personalized, no information will be linked to it. However, the customer's information will be required at the time of purchase.

Find out more

• Getting Started Guide: Ticketing
• How to create a pass and configure it
• Associate the events with the passes