Thank you for entrusting the hosting of your website to Infomaniak and for creating its content with Site Creator. This guide allows you to quickly use the essential functions of this accessible and simple site creation tool.

Preamble

• Discover Site Creator:
  • French | Webinar recorded at Infomaniak's premises.
  • German | Quickstart :: Tutorial
  • Italian | Tutorial
• You do not need any download to use Site Creator for free.
  • You just need to have a web hosting plan with Infomaniak and activate Site Creator once.
• It is recommended to use the latest version of a browser such as Chrome, Firefox, Safari and Microsoft Edge, preferably on a computer.

Operation Guides

Basic information:

1. Manage pages
2. Simple page editing
3. Manage content blocks
4. Manage media (images, videos, documents, etc.)
5. Manage the navigation menu(s)
6. Manage themes, colors, fonts
7. Manage the site name and details

Advanced information:

1. Advanced page editing
2. Manage additional modules (gallery, blog, shop, etc.)
3. Manage languages and translations
4. Create a contact form
5. Cookie management (GDPR)
6. The limits of Site Creator

You can also delete your site created with Site Creator and start over by creating a new blank site.

Contextual help

To view or review the contextual help when starting Site Creator, click here in your Manager:

In case of any issues, consult the knowledge base before contacting Infomaniak support.

Click here to share a review or suggestion about an Infomaniak product.

This guide explains how to add and configure an online store module to your site created with Site Creator Infomaniak to start e-commerce and offer your products for sale.

Prerequisites

• Access Site Creator:
  1. Click here to access the management of your product on the Infomaniak Manager (need help?).
  2. Click directly on the name assigned to the relevant product.
  3. Click on Customize my site:
     

Add the online store to Site Creator

Dedicated themes

If you plan to create a website entirely dedicated to your products in the form of an online store, you can choose from the start to apply a theme from the E-Commerce category:

The necessary tools will then already be integrated.

Shop module for Site Creator

But if the Shop module is not yet integrated into your pages, simply add it to your desired location:

1. Click on the Content button in the left sidebar.
2. Click on Applications at the bottom of the list, then on Shop:
   

The store and 3 example products are inserted.

Shop configuration

Refer to this other guide for information on the various options for configuring the Site Creator store.

This guide explains how solving a link problem Site Creator / Domain name(s) if you do not succeed in connect Site Creator to a domain.

Solve a problem with the domain name

Here are the situations and solutions if you fail to perform the desired operation with Site Creator:

This guide concerns messages sent from Site Creator (contact form or e-commerce module, e.g.).

Preamble

• By default, emails are sent by protocol PHP mail() not authenticated.
• It is recommended that: to modify this for the benefit of the authenticated SMTP method.

Change the method of sending

Prerequisites

• Go to Site Creator:
  1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
  2. Click directly on the nameallocated to the product concerned.
  3. Click on Customize my site:
     

To change the method of sending emails from Site Creator:

1. Click on the button Adjustments in the left side menu.
2. Click on General parameters.
3. Click on the blue link More Settings:
   
4. Choose the SMTP method by completing the following information according to your email address:
   
5. Save changes.

Parameters to use

• Outgoing SMTP server = mail.infomaniak.com
• SMTP port = 465 (with SSL)
• Username/username = full & full email address
• Password = the password assigned to the email address

This guide explains how to change the language of the Site Creator interface and how to manage the translations of your pages.

Prerequisites

• Access Site Creator:
  1. Click here to access the management of your product on the Infomaniak Manager (need help?).
  2. Click directly on the name assigned to the relevant product.
  3. Click on Customize my site:
     
      

Change the interface language

To change the language of Site Creator:

1. Click on the Settings button in the left sidebar.
2. Click on General settings.
3. Change the language of Site Creator:
   

A dropdown menu allows you to change the language of the Site Creator editor interface (this will also translate some elements accessible to the visitor, such as the Search button of the search bar, etc.); the options are German, French, Spanish, Italian and English.

Don't forget to save your changes at the bottom of the page.

Offer your site in multiple languages

Automatic and on-the-fly translations of all your pages

To offer the automatic translation of your site:

1. Click on the Applications button in the left sidebar.
2. Click on the Translations module:
   

You can add or remove the languages in which your site will be offered to the visitor:

With the mouse, move the languages in the desired order, which affects the language selection dropdown menu (read below).

This menu can be activated in the lower part of the translation module configuration page:

So once the languages have been determined and ordered at the top (don't forget to save your changes at the bottom of the page), activate the menu to give the visitor the choice of language via a dropdown menu at the top of the page:

Manually translated page

It is possible to offer a page (unique, per language) manually prepared in advance, to which the visitor will be redirected when they choose a language different from the main language via the language selection dropdown menu (see above).

To do this, you need to edit the desired language by clicking on the pencil icon ✎, then clicking on the second radio button next to the field that allows you to specify the URL of your translated page:

It is therefore possible to write a page in advance for each language. Ideally, you should hide this type of page from your main menu:

This guide concerns Infomaniak products which integrate the use of artificial intelligence, in particular kChat, kDrive, Mail, Site Creator…

Responsibilities of the parties

Data provided to AI

• The Infomaniak AI is currently based by default on mixtral8x22b.
  • GPT4 turbo is a voluntary option left to the user's choice kChat / Mail; DeepSeek-R1-distilled-qwen-32B is also proposed on the site and API.
  • Audio messages are transcribed with Whisper.
  • Llama 3 is available for API AI Tools.
• Using an editorial assistant, messages and requests addressed to the AI are handled exclusively in Switzerland by the Infomaniak infrastructure.
• No data is processed or shared with a third party.

Data provided by AI

• The language model generates text based on the data it has assimilated when learning, without conscience, intentions or moral responsibilities.
• It is crucial that the user is aware that the information generated by the model is not always accurate and should not be seen as an indisputable source of information.
• He must exercise his critical discernment and check the information provided by the assistant from reliable sources where necessary.
  • For example, if a person uses the template for critical tasks such as medical, legal or financial advice, he or she must take additional precautions to confirm the information from the template.
• In case of improper or dangerous use of this assistant, the responsibility lies with the user who takes these actions.

This guide is intended for users of Site Creator who want to optimize the SEO of their site.

Preamble

• Infomaniak is one of the most performant hosts in the French-speaking market, which contributes to the good referencing of your sites.
• However, Infomaniak will not intervene in the content or development of hosted sites (refer to this other guide regarding referencing).

Add Site Creator to Google

Prerequisites

• Access Site Creator:
  1. Click here to access the management of your product on the Infomaniak Manager (need help?).
  2. Click directly on the name assigned to the relevant product.
  3. Click on Customize my site:
     

To submit your site to the Google search engine:

1. Click on the Applications button in the left sidebar.
2. Click on the Add to Google application:
   
   
    
   • You can insert the verification code if you use Google Search Console.

Define the Meta tags

Once in Site Creator:

1. Click on the Settings button in the left sidebar.
2. Click on General Settings.
3. Click on SEO and statistics.
4. Insert title, description, and keywords for the entire site:
   
   

This is also where you can manage the robots.txt file if necessary.

To set this up for a specific page:

1. Click on the Settings button in the left sidebar.
2. Click on General Settings.
3. Click on Subpage settings.
4. Click on SEO & Metadata.

If you do not intervene on this page, it is Site Creator that dynamically manages your tags.

You can also manage the URLs of your pages independently of your page's SEO title (page named "Contact" for SEO purposes while its URL will be, for example, "/enterprise").

What are "Meta Keywords"?

To enter multiple keywords, separate them with a comma or similar:

Sitemap.xml

Do not confuse this with the Site Map module, the sitemap.xml file lists all the pages of your site to help search engines discover and index them effectively. You can examine it to understand the site structure; replace domain.xyz with your domain name to access it (publicly) from a browser:

https://domain.xyz/sitemap.xml

Submit your clean URL to Google Search Console (refer to the first chapter above in this guide) and other webmaster tools to improve indexing.

Insert tracking codes

Your website includes a simple Statistics module, but you can use Google Analytics or other tracking methods (such as Facebook Pixel, Google Tag...) that require inserting a code on your site:

1. Click on the Settings button in the left sidebar.
2. Click on General Settings.
3. Click on SEO and statistics.
4. Scroll down the page and insert your tracking codes.

This guide concerns Site Creator Infomaniak which allows you to create a complete site composed of several pages.

Introduction

• The homepage is mandatory (with or without a header and footer).
• Add additional pages, blank, password-protected, or containing specific content directly (such as a contact form).
• Add legal pages (to include your terms of use, for example).
• They will all be part of the site's navigation menu(s).
• To (re)create a complete site with pages and subpages (examples of pre-designed sites), you can install a site template.

Add a page to the site

Prerequisites

• Access Site Creator:
  1. Click here to access the management of your product on the Infomaniak Manager (need help?).
  2. Click directly on the name assigned to the product in question.
  3. Click on Customize my site:
     

Once in Site Creator:

1. Click on the Settings button in the left sidebar - the list of your pages appears.
2. Click on the Add a page button below the existing tree structure:
   
3. Choose a page name and Show more options to select the page type and other settings.

Copy / Duplicate a page

To do this:

1. Click on the Settings button in the left sidebar - the list of your pages appears.
2. Hover over the desired page in the existing tree structure.
3. Click on the duplication icon that appears on hover.

Another option: go to the page you want to clone. Under Settings, click the Add a page button below the existing tree and in Show more options choose Clone / duplicate:
 

Rename a page

To do this:

1. Click on the Settings button in the left sidebar - the list of your pages appears.
2. Hover over the desired page in the existing tree structure.
3. Click on the gear to access the page options:
   

Another option: under **Settings**, on the existing tree structure, you can directly rename your pages and then **Save changes** at the bottom of the page:

Warning, renaming a page changes its URL.

Change the order of the pages

To do this:

1. Click on the Settings button in the left sidebar - the list of your pages appears.
2. On the existing tree structure, you can directly drag your pages to change their order (this mainly influences the display of pages within a menu) and then Save changes at the bottom of the page:
    
   

Delete a page

To do this:

1. Click on the Settings button in the left sidebar - the list of your pages appears.
2. Hover over the desired page in the existing tree structure.
3. Click on the trash can that appears on hover.
4. Confirm the deletion and the page will disappear without any possibility of cancellation.

Another option: go to the page you want to delete. Under Settings, click the red Trash button at the bottom of the page to delete it:

Create a private page / password-protected page

To do this:

1. Click on the Settings button in the left sidebar - your list of pages appears.
2. Hover over the desired page in the existing tree structure.
3. Click on the gear to access the page options.
4. Enable the password protection option to set the password that will be required when viewing the page:
   
5. Save the changes at the bottom of the page.

To test, visit the page from a private browser (to avoid being logged into Site Creator) or preview the page from the editor.

Add a "hidden" page

To add a page that will not appear in the main menu (but will remain accessible via its direct address and by a search engine if it indexes your page, as well as in the site map if you wish):

1. Click on the Settings button in the left sidebar - the list of your pages appears.
2. Hover over the desired page in the existing tree structure.
3. Click on the gear to access the page options.
4. Select the last display type to hide the page from navigation and determine if you still want to include the page in the site map:
   
5. Save the changes at the bottom of the page.

Another option: hover over the desired page in the existing tree and click on the page icon to the left of your page's name until the crossed-out eye appears:

Save the changes at the bottom of the page.

If necessary, you can create a link to this page from another, as the hidden page will still appear in the site's page list when you add an internal link:

This guide explains how to obtain and log in to Site Creator Infomaniak.

Preamble

• You do not need any download to use Site Creator for free.
• You just need to have a paid web hosting with Infomaniak.
• A single **Site Creator** can be set up on a web hosting. To manage multiple sites created with **Site Creator** within the same organization, it is therefore necessary to have several web hostings.

Enable Site Creator on a web hosting

To add Site Creator to a site on your web hosting:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Refer to this other guide from point 5 and choose Site Creator at point 6.

To access Site Creator

To start using Site Creator to design your website:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Click on Customize my site:
   

When Site Creator is installed on your site and you browse it, if you have not logged out of the Manager Infomaniak, then the editing menu will be visible (to you alone) to use the editor at any time.

You can hide it and come back to it whenever you want:

This guide explains how to customize and configure the online store module of Site Creator.

Setting up an online store on Site Creator

Prerequisites

• Access Site Creator:
  1. Click here to access the management of your product on the Infomaniak Manager (need help?).
  2. Click directly on the name assigned to the relevant product.
  3. Click on Customize my site:
     

To manage the general preferences of the e-commerce system (currency, taxes, etc.) once the module has been added:

1. Hover over the online store module added to your page.
2. Click on Configuration.
    

Once on Configuration, several sub-menus appear on the left allowing you to configure other parameters:

Payment methods

• PayPal
• Credit card & Twint (via Stripe or Mollie)
• Custom payment
• at delivery

To use the services of Stripe and Mollie, you must have a SIRET number in France or an IDE in Switzerland. Additionally, it is necessary to have a valid company registered with the commercial registry of your country to use the services of Stripe and Mollie.

Shipping methods

You can create multiple shipping methods:

These will then be offered when the buyer's cart is validated:

Among the parameters for creating a shipping method:

• rates (+ free shipping from a certain amount)
• allowed countries
• shipping fees based on weight
• delivery times
  
  

Messaging

Four messages are predefined and cannot be deleted. They cover all email communication around an order, both for the customer and the store manager.

It is possible to customize existing messages and add new ones (and delete these additional messages if necessary):

1. Choose when the email should be sent (or simply disable the message to keep it without using it)
   1. new order email (to notify you)
   2. processed order e-mail (customizable)
   3. delivery note in PDF format (customizable)
   4. invoice is also generated and available in PDF format on your Stripe/Paypal/Mollie account
2. Variables can be inserted into each field to maximize text customization using the elements that make up the order and the information provided by the buyer:

Homepage of the store

• Display of product categories if any
• Random product presentation
• etc.

Product management

To manage products, add or remove them:

1. Hover over the module at the top left.
2. Click on Products.

Find the first three example products:

Reorganize your products by dragging them with the mouse.

Click on a product to set its details as well as the category in which it should be found (read below). You can notably:

• create attributes (color, for example) to offer the same product in several versions/prices
• define whether the product should be dematerialized (virtual), for example a PDF, a ZIP or an MP3, and therefore downloadable after purchase

At the bottom of your product sheet edit, search for other products from your list in order to link and offer them to the visitor.

At the bottom of the product editing window, choose to hide the product from your visitors if necessary.

To finish and return to the product list, save the changes using the button at the very bottom.

Delete or duplicate a product

On the product edit page, click at the bottom on the action menu next to the save button to choose whether to delete the product or duplicate it.

Inventory management

In the same action menu, manage stock directly on the list of your products (to edit stock in bulk).

But each product sheet allows you to edit the stock and also enter the SKU (stock management unit) and its barcode (ISBN).

Product Categories

Your products can be organized into Categories and Subcategories which will then be displayed according to the design of your site.

Click in the sub-menu Categories on the left of the shop administration panel, under Products.

Set an image to illustrate your category.

Hide a category if necessary (this does not hide the products it contains).

Promo code

A promo code allows you to grant a discount (in % or currency) on an order.

Click in the sub-menu Promo Code on the left of the shop administration panel, under Products.

You can specify:

• its expiration date
• its possible minimum amount
• its name ("Special Christmas Discount" for example)
• its format ("JOYEUXNOEL")

Export the list of your products

Export your product list (CSV format) using the action menu located at the top right of your product list.

Order management

To manage past and current orders:

1. Hover over the module at the top left.
2. Click on Configuration.
3. Click in the sub-menu Orders on the left of the shop administration panel.

Export your order list

Export the list of your orders (CSV format) using the Download button located to the right of the order search bar.

Customer management

To manage clients (a client provides personal information during their order):

1. Hover over the module at the top left.
2. Click on Configuration.
3. Click in the Clients sub-menu on the left of the shop's administration panel.

Export your customer list

Export your customer list into a CSV file (format .csv) using the Download button located to the right of the customer search bar.