Knowledge base

Thank you for choosing Infomaniak to host your website and for creating its content with Site Creator. This guide will help you quickly use the essential features of this easy-to-use site creation tool.

Where to start?

You do not need to download anything to use Site Creator for free. You only need to have a paid web hosting with Infomaniak and activate Site Creator once.

It is recommended to use the latest version of a browser such as Chrome, Firefox, Safari, or Microsoft Edge, preferably on a computer.

Basic Information

1. Manage Pages
2. Simple Page Editing
3. Manage Content Blocks
4. Manage Media (images, videos, documents, etc.)
5. Manage Navigation Menus
6. Manage Themes, Colors, Fonts
7. Manage Site Name and Details

See all Site Creator FAQs

Advanced Operations

1. Advanced Page Editing
2. Manage Additional Modules (gallery, blog, shop, etc.)
3. Manage Languages and Translations
4. Create a Contact Form
5. Cookie Management (GDPR)

You can also clear your site created with Site Creator and start from scratch by creating a blank site.

Additional Help

To view or revisit the contextual help when starting Site Creator, click here in your Manager:

If you encounter any issues, please consult the knowledge base before contacting Infomaniak support.

Click here to share a review or suggestion about an Infomaniak product.

This guide explains how to add and configure an online shop module on your site created with Site Creator from Infomaniak to venture into e-commerce and offer your products for sale.

Add the Online Store on Site Creator

To access Site Creator:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
2. Click on the icon in the top right corner of the interface (or navigate through the left side menu, for example)
3. Choose Hébergement (universe Web & Domaine)
4. Click directly on the name of the relevant item in the displayed table
5. Click on Site Creator in the left side menu
6. Click on Personnaliser mon site

Dedicated Themes

If you plan to create a site entirely dedicated to your products in the form of an online store, you can choose from the start to apply a theme from the E-Commerce category:

The necessary tools will already be integrated.

Shop Module for Site Creator

But if the Shop module is not yet integrated into your pages, simply add it to the location of your choice:

1. Click on the Contenu button in the left sidebar
2. Click on Applications at the bottom of the list and then on Boutique
   

The shop and 3 sample products are inserted.

Store Configuration

Read this guide (click here) about the different configuration options for the Site Creator store.

This guide explains how to resolve an issue with linking Site Creator / Domain Name(s) if you are unable to connect Site Creator to a domain.

Resolving an Issue with the Domain Name

Here are the situations and solutions if you are unable to perform the desired operation with Site Creator:

This guide concerns messages sent from Site Creator (for example, contact form or e-commerce module).

By default, emails are sent using the unauthenticated PHP mail() protocol. We recommend changing this to the authenticated SMTP method.

Change the Sending Method

To change the email sending method from Site Creator:

1. log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
2. click on the icon at the top right of the interface (or navigate using the left side menu, for example)
3. choose Hosting (universe Web & Domain)
4. click on the name of the relevant object in the displayed table
5. click on Site Creator in the left side menu
6. click on Customize my site

Once in Site Creator:

1. click on the Settings button in the left side menu
2. click on General Settings
3. click on the blue link More settings:
   
4. choose the SMTP method by filling in the details according to your email address as indicated below:
   
5. save the changes

Settings to Use

• SMTP server name mail.infomaniak.com
• SMTP port 465 (SSL)
• username complete email address
• password email address password

This guide explains how to change the interface language of Infomaniak's Site Creator and how to manage translations for your pages.
 

Changing the Interface Language

To change the language of Site Creator:

1. Log in to Infomaniak Manager (manager.infomaniak.com) using a web browser like Brave or Edge
2. Click on the ‍ icon at the top right of the interface (or navigate through the left sidebar menu, for example)
3. Select Hosting (Web & Domain universe)
4. Click on the name of the relevant object in the displayed table
5. Click on Site Creator in the left sidebar menu
6. Click on Customize my site

Once in Site Creator:

1. Click on the Settings button in the left sidebar menu 
2. Click on General Settings

3. Change the Site Creator language

   

A dropdown menu allows you to change the interface language of the Site Creator editor (this will also translate some elements accessible by visitors, like the Search button of the search bar, etc.); language options include German, French, Spanish, Italian, and English.

Remember to save your changes at the bottom of the page.

Offer Your Site in Multiple Languages

Automatic and On-the-Fly Translations of All Your Pages

To offer automatic translation of your site:

1. Click on the Applications button in the left sidebar menu 

2. Click on the Translations module

   

You can add or remove languages in which your site will be available to visitors:

Drag languages with your mouse to arrange them in the desired order, which affects the dropdown language selection menu (read below).

This menu can be enabled in the lower part of the translation module configuration page:

Once languages are determined and arranged in the upper part (don't forget to save your changes at the bottom of the page), activate the menu to give visitors the option to choose the language via a dropdown menu at the top of the page:

Manually Translated Page

You can offer a manually prepared page (one per language), to which the visitor will be redirected when choosing a different language from the dropdown language selection menu (read above).

To do this, edit the desired language by clicking on the pencil icon and then clicking on the second radio button next to the field where you can specify the URL of your translated page:

It is therefore possible to prepare a page in advance for each language. Ideally, hide this type of page from your main menu:

This guide pertains to Infomaniak products that integrate artificial intelligence, including kChat, kDrive, Mail, Site Creator, and more.

Responsibilities of the Parties

Data Provided to AI

• Infomaniak's AI is currently based by default on mixtral8x22b
  • GPT4 turbo is an optional choice for kChat / Mail users
  • Audio messages are transcribed with Whisper
  • Llama 3 is available for the AI Tools API
• When using a writing assistant, messages and requests addressed to the AI are exclusively processed in Switzerland by Infomaniak's infrastructure
• No data is processed or shared with third parties

Data Provided by AI

• The language model generates text based on the data it has assimilated during its training, lacking consciousness, intentions, or moral responsibilities
• It is crucial for the user to be aware that the information generated by the model is not always accurate and should not be considered an infallible source of information
• The user should exercise critical judgment and verify the information provided by the assistant with reliable sources when necessary
  • e.g., if a person uses the model for crucial tasks such as medical, legal, or financial advice, they should take additional precautions to confirm the information from the model
• In case of inappropriate or dangerous use of this assistant, the responsibility falls on the user who undertakes these actions

This guide is intended for users of Infomaniak Site Creator who wish to optimize the SEO of their site.

Add Site Creator to Google

To submit your site to the Google search engine:

1. log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
2. click on the icon in the top right corner of the interface (or navigate through the left side menu)
3. choose Hosting (Web & Domain universe)
4. click on the name of the relevant object in the displayed table
5. click on Site Creator in the left side menu
6. click on Customize my site

Once in Site Creator:

1. click on the Applications button in the left side menu
2. click on the Add to Google application

You can insert the verification code if you use Google Search Console.

Set Meta Tags

Once in Site Creator:

1. click on the Settings button in the left side menu
2. click on General Settings
3. click on SEO and Statistics
4. insert title, description, and keywords for the entire site

This is also where you can manage the robots.txt file if necessary.

To set this up for a specific page:

1. click on the Settings button in the left side menu
2. click on General Settings
3. click on Sub-page Settings
4. click on SEO & Metadata

If you do not intervene on this page, Site Creator dynamically manages your tags.

You can also manage the URLs of your pages independently of the SEO title of your page (page named "Contact" on the SEO side while its URL will be e.g. "/company").

What about "Meta Keywords"?

To enter multiple keywords, separate them by a comma or similar.

Insert Tracking Codes

Your website integrates a simple Statistics module but you can use Google Analytics or other tracking methods (like Facebook Pixel, Google Tag...) which require inserting a code on your site:

1. click on the Settings button in the left side menu
2. click on General Settings
3. click on SEO and Statistics
4. scroll down the page and insert your tracking codes

This guide explains how to obtain and log in to Infomaniak's Site Creator.

You don't need to download anything to use Site Creator for free. You just need to have a paid Web hosting from Infomaniak. 

Activating Site Creator on Web Hosting

To add Site Creator to a site on your Web hosting:

1. Log in to Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox.
2. Click on the icon ‍ at the top right of the interface (or navigate through the left sidebar menu, for example).
3. Choose Hosting (under Web & Domain).
4. Directly click on the name of the relevant object in the displayed table.
5. Refer to this guide (click here) from point 5 and select Site Creator at point 6.

Accessing Site Creator

To start using Site Creator for designing your website:

1. Log in to Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox.
2. Click on the icon ‍ at the top right of the interface (or navigate through the left sidebar menu, for example).
3. Choose Hosting (under Web & Domain).
4. Directly click on the name of the relevant object in the displayed table.
5. Click on Site Creator in the left sidebar menu.
6. Click on Customize my site.

When Site Creator is installed on your site and you are browsing it, if you haven't logged out of Infomaniak Manager, then the editing menu will be visible (to you only) for using the editor at any time.

You can hide it and return to it whenever you wish:

This guide concerns Infomaniak's Site Creator, which allows you to create a complete website composed of multiple pages:

• The mandatory homepage (with or without header and footer)
• Additional pages that can be blank, password-protected, or directly containing specific content (e.g., contact form)
• Legal pages (where you can place your terms of service, for example)

These pages will then constitute the site's navigation menu(s).

Add a Page to the Site

To access Site Creator:

1. Log in to Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge.
2. Click on the icon ‍ at the top right of the interface (or navigate through the left sidebar menu, for example).
3. Select Hosting (under Web & Domaine).
4. Click on the name of the relevant item in the displayed table.
5. Click on Site Creator in the left sidebar menu.
6. Click on Customize my site.

Once in Site Creator:

1. In the left sidebar menu, click on the Settings button - your list of pages will appear.
2. Click on the Add a page button below the existing tree structure:
   
3. Choose a page name and Show more options to select the page type and other settings.

Copy / Duplicate a Page

For this:

1. In the left sidebar menu, click on the Settings button - your list of pages will appear.
2. Hover over the desired page in the existing tree structure.
3. Click on the duplication icon that appears when hovering.

Alternatively: go to the page you want to clone. Under Settings, click on the Add a page button below the existing tree structure and in Show more options choose Clone / duplicate:
 

 

Rename a Page

For this:

1. Click on the Settings button in the left sidebar menu - your list of pages will appear.
2. Hover over the desired page in the existing tree structure.
3. Click on the gear icon to access the page options:
   

Alternatively: under Settings, on the existing tree structure, you can directly rename your pages and then Save changes at the bottom of the page:

 

Attention, renaming a page changes its URL.
 

Change Page Order

For this:

1. In the left sidebar menu, click on the Settings button - your list of pages will appear.
2. In the existing tree structure, you can directly drag your pages to change their order (this mainly affects the display of pages within a menu) and then Save changes at the bottom of the page:
    
   

Delete a Page

1. In the left sidebar menu, click on the Settings button - your list of pages will appear.
2. Hover over the desired page in the existing tree structure.
3. Click on the trash can icon that appears when hovering.
4. Confirm deletion and the page will disappear without the possibility of undoing.

Alternatively: go to the page you want to delete. Under Settings, click on the red Trash button at the bottom of the page to delete it.


 

Create a Private / Password-Protected Page

For this:

1. Click on the Settings button in the left sidebar menu - your list of pages will appear.
2. Hover over the desired page in the existing tree structure.
3. Click on the gear icon to access the page options.
4. Activate the password protection option to set the password that will be required when accessing the page:
   
5. Save changes at the bottom of the page.

To test, visit the page from a browser in private browsing mode (to avoid being logged into Site Creator) or preview the page from the editor.
 

Add a "Hidden" Page

To add a page that will not appear in the main menu (but will remain accessible via its direct address and by a search engine if it indexes your page, as well as in the site map if desired):

1. In the left sidebar menu, click on the Settings button - your list of pages will appear.
2. Hover over the desired page in the existing tree structure.
3. Click on the gear icon to access the page options.
4. Choose the last display type to hide the page in navigation and decide if you still want to include the page in the site map:
   
5. Save changes at the bottom of the page.

Alternatively: hover over the desired page in the existing tree structure and click on the page icon to the left of your page name, until the crossed-out eye appears:
 


 

Save changes at the bottom of the page.
 

If necessary, you can create a link to this page from another page, as the hidden page will still appear in the site's page list when you add an internal link:

Questa guida riguarda Site Creator, lo strumento di Infomaniak per la creazione di siti che include una libreria per i media (immagini, video, documenti, ecc.).

Accedere ai file

Per accedere a Site Creator:

1. Accedi al Manager Infomaniak (manager.infomaniak.com) da un browser web come Brave o Firefox.
2. Fai clic sull'icona ‍ in alto a destra dell'interfaccia (o naviga tramite il menu laterale sinistro, ad esempio).
3. Scegli Hébergement (universo Web & Domaine).
4. Fai clic direttamente sul nome dell'oggetto corrispondente nella tabella visualizzata.
5. Fai clic su Site Creator nel menu laterale sinistro.
6. Fai clic su Personalizzare il mio sito.

La libreria è accessibile nella parte inferiore del menu laterale sinistro, sotto File: 

 

Questi media saranno a tua disposizione quando modificherai le pagine e vorrai inserire contenuti. 

Organizza i tuoi file, cartelle e sotto-cartelle

Attenzione, non puoi:

• Spostare file/cartelle
• Rinominare file/cartelle
• Eliminare una cartella se non è completamente vuota

Creare una nuova cartella

Utilizza il menu azione ⋮ in basso a destra della finestra: 

 

Caricare un nuovo file nella libreria

Fai clic su Carica un file per sfogliare il tuo disco rigido e caricare i file desiderati: 

 

Sono supportati i formati d'immagine comuni (webp, jpg, jpeg, png, gif, svg, ecc.), così come i video (mp4, mov, ecc.), e puoi anche caricare file (zip, pdf, ecc.) per, ad esempio, renderli disponibili ai visitatori tramite il modulo Download del file.

Comprimere un'immagine

L'opzione Comprimi un'immagine dalla libreria genera l'errore di API key TinyPNG:
 

Per evitarlo, ottieni una chiave API TinyPNG sul loro sito e inseriscila in Applicazioni > TinyPNG di SiteCreator:


 

Aprire l'editor di immagini

Passa il mouse su un'immagine nella libreria e fai clic sul menu azione ⋮ per accedere all'editor di immagini:

Cercare e utilizzare immagini gratuite

Nella barra laterale sinistra della libreria c'è un elemento di menu che porta a immagini di archivio gratuite che puoi inserire nella tua libreria per arricchire il tuo sito: 

 

Proteggere il tuo contenuto

Fai clic su Impostazioni nella barra laterale sinistra e poi su Impostazioni generali

In fondo c'è un'opzione che, una volta attivata, impedisce il clic destro ai visitatori sul tuo sito.

Risolvere un problema di caricamento dei media

Prova a caricare JPG o PNG il più leggero possibile; non è necessario caricare sul server immagini con una larghezza superiore a 1000-2000 pixel.

Assicurati che i tuoi file non siano in risoluzione "300DPI" o superiore, non ne hai bisogno sul tuo sito web, è solo per la stampa.

Se stai cercando di caricare file direttamente dalla tua fotocamera, prova a ridimensionarli prima del caricamento; dall'iPhone, potrebbe essere nel formato HEIF/HEIC, che non è supportato - prova a convertirlo prima in JPG.