Knowledge base

This guide details the installation of a Kubernetes system on Public Cloud.

Deployment of the Kubernetes Infrastructure
 

We offer two ways to deploy the Kubernetes infrastructure in combination with Kubespray:

1. via Terraform
2. via OpenStack Heat

This guide explains how to navigate the Public Cloud interface from the Manager and presents the different limits of this service. 

Exploring Public Cloud

To access the Public Cloud :

1. log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser such as Brave or Edge
2. click on the ‍ icon at the top right of the interface (or navigate using the left sidebar menu, for example)
3. choose Public Cloud (in the Cloud Computing section)
4. click on the name of the relevant object in the table that appears

Homepage 

From here, all the Public Clouds you have ordered are listed:

1. this button allows you to order a new Public Cloud from your Infomaniak space
2. this link gives you access to the comparison page of the different Public Cloud subscription plans
3. this button lets you switch between list view and thumbnail view
4. click on the action menu ⋮ to the right of the relevant object in the table to access options:
   1. the option allows you to rename your Public Cloud
   2. the option gives you access to the page of projects related to the selected Public Cloud

Dashboard

From the dashboard of your Public Cloud, you will have access to all your projects:

1. this button allows you to create a new project linked to the Public Cloud
2. this button lets you switch between list view and thumbnail view
3. click on the action menu ⋮ to the right of the relevant object in the table to access options:
   1. the option allows you to rename your project
   2. the option lets you change the password
   3. the option allows you to download a configuration file to access your project from third-party software other than the one provided by Infomaniak (OpenStack Horizon)
   4. the option provides direct access to the OpenStack Horizon dashboard

Additional options are available from the left sidebar and under Manage:

1. clicking on the name of your Public Cloud will give you access to the list of all Public Clouds in your Infomaniak Organization
2. the Projects button allows you to return to your projects list
3. user management lets you add and manage user rights on your Public Cloud (feature under development and unavailable during the beta phase)
4. The Documentation menu provides access to the Wiki, guides, and official OpenStack documentation

Public Cloud Limits

By default, the resources you can use in a project are limited (for security reasons – to avoid receiving a high bill at the end of the month, for example).

There are 3 levels of limits detailed here: https://docs.infomaniak.cloud/quotas/#infomaniak-quotas-packs-description

The Manager indicates the limit level assigned to the Organization:

To increase project limits, you need to contact Infomaniak support.

Limits apply to all projects within the Organization. In an Organization with 5 projects, where 1 needs level 3, the other 4 projects will inherit a level 3 limit.

This guide covers the creation of private networks between different Infomaniak hosting offerings such as VPS Cloud / VPS Lite, Public Cloud, Synology NAS, etc.

Create a VLAN between VPS
 

It is not possible to create a private network (VLAN) between VPS Cloud / VPS Lite and other products, such as Synology NAS, for example, as they are installed on separate networks.

However, it is possible to create a VLAN between a minimum of 10 VPS Cloud / VPS Lite owned by you (contact Infomaniak support), but a dedicated private network will not be able to communicate with another.

It is recommended to migrate to the Public Cloud offering to create such private networks between VMs.
 

This guide concerns Public Cloud and the possibility in certain cases of increasing resources by requesting the activation of certain services.

You will be required to provide certain information via kCheck as well as top up the available credits if necessary .

Enable performance levels and special services

In order to obtain the possibility of creating instances with a higher level of performance and/or specific resources such as the possibility of using our instances with GPU, contact our support department by opening a request by email and specifying the Public Cloud project id (PCP-XXXXX) and the desired resources.

For example :

I want to increase the quotas for the project; PCP-XXXXX, can you activate resource level 2 and large sizes (XXL).

This guide explains how to manage users for your Public Cloud project.

Introduction

• To access the resources of a project, it is necessary to create OpenStack users (read more below)
• These OpenStack users are not related to users in the Infomaniak Manager
• The username is generated automatically and is communicated after its creation
• These OpenStack users are linked to a project, so they cannot access multiple projects
• All operations on users (adding, modifying, deleting, etc.) are asynchronous and may take several minutes to complete

Create a User for Your Public Cloud

To create an OpenStack user once your Public Cloud is ordered:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) using a web browser like Brave or Edge
2. Click on the icon at the top right of the interface (or navigate using the left sidebar menu, for example)
3. Select Public Cloud (in the Cloud Computing universe)
4. Click on the name of the relevant object in the displayed table
5. Create a new Project
6. The user defined at the creation of your project will be in the form PCU-XXXX, and you can assign it a description for your ease of use

User Password Management

The password for the OpenStack user can be set immediately upon creation or generated later via a link sent by email to the address of your choice.

To modify it later:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) using a web browser like Brave or Edge
2. Click on the icon at the top right of the interface (or navigate using the left sidebar menu, for example)
3. Select Public Cloud (in the Cloud Computing universe)
4. Click on the name of the relevant object in the displayed table
5. Click on Manage in the Users column of the relevant project
6. Click on the menu next to the relevant user to access the password change option

Add a New User to a Project

To add additional users to your project:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) using a web browser like Brave or Edge
2. Click on the icon at the top right of the interface (or navigate using the left sidebar menu, for example)
3. Select Public Cloud (in the Cloud Computing universe)
4. Click on the name of the relevant object in the displayed table
5. Click on Manage in the Users column of the relevant project
6. Click at the top of the page on Add an OpenStack User

Delete a User

To delete an existing user:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) using a web browser like Brave or Edge
2. Click on the icon at the top right of the interface (or navigate using the left sidebar menu, for example)
3. Select Public Cloud (in the Cloud Computing universe)
4. Click on the name of the relevant object in the displayed table
5. Click on Manage in the Users column of the relevant project
6. Click on the menu next to the relevant user to delete them

Learn More

• Getting Started Guide: Public Cloud
• Public Cloud: Actions on an Existing Project
• Complete product documentation: https://docs.infomaniak.cloud

This guide gives you some information about Windows licenses for Public Cloud Infomaniak .

Windows licensing information

As a Microsoft Partner, Infomaniak automatically supplies and invoices Microsoft licenses for the following OS:

• Windows Server 2019 standard and data center
• Windows Server 2022 standard and data center

Billing is based on the number of VCPUs in the instance.

The license belongs to Infomaniak, it is not the property of the client. It starts when the client uses one of these versions of Windows Server and stops when the instance is destroyed.

There is no billing for licenses in the event of a pause or shutdown of the instance.

As a Microsoft partner, Infomaniak provides on Public Cloud, via Horizon or the Openstack CLI, corresponding pre-activated images. In the event of an activation fault, read this guide (click here) .

As a Microsoft partner, Infomaniak does not authorize the use of a personal license from the customer (or Bring Your Own License ). In the case of using its own license, Infomaniak makes available and automatically invoices the licenses provided by Infomaniak. The customer can then activate their OS, via the activation procedure.

As a Microsoft partner, non-use of licenses (i.e. a 180 day evaluation version) is not permitted either. These versions are for testing purposes in an internal environment. In the case of using an evaluation version, Infomaniak automatically makes available and invoices the licenses provided by Infomaniak. The customer can then activate their OS, via the procedure for transforming an evaluation version into a normal activated version.

If you use Microsoft software within Windows Server requiring a Mobility License, such as Microsoft SQL Server, Microsoft Sharepoint Server or Microsoft Exchange Server, you must send us the Software Assurance document via our contact form.

This guide is about recovering the password of a Windows image (any version) on Public Cloud.

Logging into the Windows Instance

By default, the username is

Administrator

The password, on the other hand, is generated during the initial boot sequence of the instance.

If you are unable to establish the first connection to your Windows instance, you will need the private key used during the deployment process. Enter these commands:

1. Install or verify that nova-client is installed:
   pip3 install python-novaclient
2. Retrieve the instance password:
   nova get-password <INSTANCE_ID> <PRIVATE_KEY_FILE>

Link to the official documentation (click here).