This guide explains how to create groups to organize your Newsletter subscribers.

Introduction

• You must create at least one group to place your future contacts/subscribers in.
• This will be useful, for example, to create a subscription form for your Newsletter; without a group, it is impossible to create the form, the button remains disabled:
  

Create a subscriber group

To access the management of the Newsletter groups:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the domain name assigned to the relevant product.
3. Click on Subscribers in the left sidebar.
4. Click on the Groups tab.
5. Click the button to Create a group.
6. Enter a name for your group.
7. Click on the Create button:
   

Once the group is created, you can now add a new subscription form with ease, and define which group should be used to store future subscribers:

Creating multiple groups allows you, for example, to send Newsletters to only one of them and not the others. This also allows you to have a subscription form in one place corresponding to the completion of a specific contact list, and another form elsewhere corresponding to another list, in order to send a even more personalized Newsletter later on.

Add subscribers to the group

To add new subscribers, simply click the button:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the domain name assigned to the relevant product.
3. Click on Subscribers in the left sidebar.
4. Select the subscribers to group.
5. Click on Add to a group from the action menu that appears at the bottom of the screen.
6. Enter the name(s) of the existing group(s).
7. Click on the Add button:
   

To remove subscribers from certain groups, select Remove from a group at point 5 above.

This guide concerns the management of forms that allow subscription to the Newsletter that you manage on Infomaniak.

Prerequisites

• Have access to the Newsletter product.
• Have created at least one subscription form.

Copy the code necessary for the form integration

To access the forms for your Newsletter and get the integration code:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the domain name assigned to the relevant product.
3. Click on Forms in the left sidebar.
4. Click on the action menu ⋮ to the right of the relevant item in the displayed table.
5. Click on Integration code:
   
6. Choose between the JAVASCRIPT and HTML tabs to get one of the two types of codes useful for inserting your form on your pages and click the blue button to copy the code to the clipboard:
   

Insert the form on a website…

You can insert the same form in different places. You can also create multiple forms (to populate different contact groups, for example). Obviously, a Newsletter is sent only once per contact, even if they are present in different lists/groups:

... on WordPress

1. Insert a new block in the desired location.
2. Choose a block of type HTML:
   
3. Paste the HTML code obtained in step 6 above (switch from the Javascript tab to the HTML tab to display the code corresponding to your form).
4. Click on Update.
5. The previously configured form appears on your site.

... on Site Creator Infomaniak

1. Hover over the desired location on the page to display a PLUS button to add a block:
   
2. Click on the PLUS button to choose a custom HTML code block:
   
3. Paste the HTML code obtained in step 6 above (switch from the Javascript tab to the HTML tab to display the code corresponding to your form):
   
4. Click the blue button to Continue and preview your form on your page:
   
5. The previously configured form appears on your site:
   
    

... on a Starter offer - basic web page

1. Open Web FTP on the Starter hosting:
   
2. Edit the homepage index.html and paste the HTML code obtained in step 6 above (switch from the Javascript tab to the HTML tab to display the code corresponding to your form), before saving:
   
3. The previously configured form appears on your site:
   

This guide explains how to be notified by email when a new subscriber joins your Newsletter via one of your contact forms.

Being notified when a new contact subscribes

To access your Newsletter:

1. Click here to access your product management on the Infomaniak Manager (need help?).
2. If necessary, click on the domain name concerned in the table that appears.
3. The interface of the Newsletter appears.

Next, to access the Newsletter subscription form:

1. Click on Forms in the left sidebar.
2. Create or edit the form you want to track sign-ups for:
   
3. At the bottom of the page, check the box Receive an email upon new subscription.
4. Click the blue Save button to confirm the changes:
   

You will now receive an email as soon as a contact subscribes to your Newsletter via this registration form. Simply uncheck the box at any time to no longer be notified by email.

* All users of the Organization with the administrator role or higher receive notifications from the moment they have activated the option “Allow reception (mail) of product-related events” present in the user management of the Organization

This guide concerns the Infomaniak Newsletter tool, which offers detailed reports to precisely measure the impact of your sends.

Introduction

• Get to know the people who follow you:
  • Discover on a world map where your subscribers are located (geolocation) and which devices they use to read your messages (mobile devices, computers, etc.). This information helps you to better know your contacts and to adapt the content of your newsletters accordingly.
• Track the activity of your newsletters:
  • At a glance, display all the important data to measure the quality and reach of your email campaigns: the unique open rate, the unsubscribe rate, and the number of invalid email addresses (bounce).
• Find out what truly interests your subscribers:
  • Easily measure the interest of your recipients by consulting the link statistics. You can thus see exactly how many unique people have clicked on the links in your newsletters and know what interests your subscribers the most.

Access the Newsletter dashboard

The dashboard provides a quick overview of the evolution of your campaigns since the beginning with monthly statistics:

1. Click here to access your product management on the Infomaniak Manager (need help?).
2. Click if necessary on the domain name concerned in the table that appears.
3. Click on Dashboard in the left sidebar:
   

Access the reports of previous sends

To view the detailed reports of each campaign:

1. Click here to access your product management on the Infomaniak Manager (need help?).
2. Click if necessary on the domain name concerned in the table that appears.
3. Click on Campaigns in the left sidebar.
4. Click on the SENT tab.
5. Click on the VIEW REPORT button.