Knowledge base

This guide explains how to create groups to distribute your subscribers Newsletter.

Preamble

• You must create at least one group in order to place your future contacts/subscribers there.
• This will help you in particular to create a registration form to your Newsletter; without group, impossible to create the form, the button remained disabled:
  

Create a group of subscribers

To access the management of the Newsletter groups:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on Domain Namesallocated to the product concerned.
3. Click on Followers in the left side menu.
4. Click on the tab Groups.
5. Click on the button for Create a group.
6. Enter a name for your group.
7. Click on the button Create:
   

Once the group is created, this time you can add a new one subscription form without difficulty, and define which group should be used to store future subscribers:

Creating multiple groups allows e.g. to send newsletters only to one of them and not to others. This also allows you to have a registration form at a place corresponding to the filling of a specific contact list, then another form corresponding to another list, in order to subsequently send an even more personalized Newsletter.

Add subscribers to the group

To add new subscribers just click on the button:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on Domain Namesallocated to the product concerned.
3. Click on Followers in the left side menu.
4. Select the subscribers to group.
5. Click on Add to a group from the action menu at the bottom of the screen.
6. Enter the existing group name(s).
7. Click on the button Add:
   

To remove subscribers from certain groups, choose Remove from a group in point 5 above.

This guide is about managing the forms that allow registration to the Newsletter you manage on Infomaniak.

Prerequisites

• Access to the Newsletter product.
• Having created at least one registration form.

Copy the code necessary for integrating the form

To access your Newsletter forms and get the integration code:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the domain name assigned to the relevant product.
3. Click on Forms in the left sidebar menu.
4. Click on the action menu ⋮ to the right of the relevant item in the displayed table.
5. Click on Integration code:
   
6. Choose between the JAVASCRIPT and HTML tabs to get one of the two types of codes useful for inserting your form on your pages and click on the blue button to copy the code to the clipboard:
   

Insert the form on a website

You can insert the same form in different places. You can also create multiple forms (to populate different contact groups, for example). Of course, a Newsletter is sent only once per contact, even if the contact is present in different lists/groups:

on WordPress

1. Insert a new block in the desired location.
2. Choose an HTML type block:
   
3. Paste the HTML code obtained in step 6 above (switch from the Javascript tab to the HTML tab to display the code corresponding to your form).
4. Click on Update.
5. The previously configured form appears on your site.

on Infomaniak Site Creator

1. Hover over the desired location on the page to make a PLUS button appear to add a block:
   
2. Click on the PLUS button to choose a custom HTML code block:
   
3. Paste the HTML code obtained in step 6 above (switch from the Javascript tab to the HTML tab to display the code corresponding to your form):
   
4. Click on the blue button to Continue and preview your form on your page:
   
5. The previously configured form appears on your site:
   
    

on a Starter offer - basic web page

1. Open Web FTP on the Starter hosting:
   
2. Edit the homepage index.html and paste the HTML code obtained in step 6 above (switch from the Javascript tab to the HTML tab to display the code corresponding to your form), before saving:
   
3. The previously configured form appears on your site:
   

This guide explains how to be notified by email when a new subscriber joins your Newsletter via one of your contact forms.

Be notified when a new contact subscribes

To access your Newsletter:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. If necessary, click on the domain name in the table that appears.
3. The Newsletter interface will be displayed.

Then, to access the Newsletter registration form:

1. Click on Forms in the left sidebar menu.
2. Create or edit the form for which you want to track subscriptions:
   
3. At the bottom of the page, check the box Receive an email for a new subscription.
4. Click on the blue Save button to confirm the changes:
   

You will now receive an email whenever a contact subscribes to your Newsletter via this registration form. Simply uncheck the box at any time to stop receiving email notifications.

* All users of the Organization with the administrator role or higher will receive notifications as long as they have activated the option "Allow receiving (email) events related to products" present in the user management of the Organization.

This guide concerns the Newsletter Infomaniak that offers detailed reports to accurately measure the impact of your shipments.

Preamble

• Meet the following people:
  • Find out on a map of the world where your subscribers (geolocation) and which devices they use to read your messages (mobile devices, computers, etc.). This information allows you to better know your contacts and adapt the content of your newsletters accordingly.
• Follow the activity of your newsletters:
  • At a glance, display all the important data to measure the quality and scope of your e-mailing campaigns: the single opening rate, the rate of unsubscribe and the number of invalid e-mail addresses (bounce).
• Find out what interests (really) your subscribers:
  • Easily measure the interest of your recipients by consulting the link statistics. You will be able to see precisely how many unique people clicked on the links of your newsletters and know what interests your subscribers most.

Access the Newsletter dashboard

The dashboard offers a Quick view of the evolution of your campaigns from the beginning with monthly statistics:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click on the domain name relevant in the table that appears.
3. Click on Scoreboard in the left side menu:
   

Access reports from previous shipments

To view the detailed reports for each campaign:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click on the domain name relevant in the table that appears.
3. Click on Campaigns in the left side menu.
4. Click on the tab COMMITMENTS.
5. Click on the button SEE THE REPORT.