This guide explains how to broadcast an online meeting kMeet in a separate stream accessible via a unique URL thanks to Streaming Vidéo Infomaniak.

Preamble

• Broadcasting a conference-type meeting in a Video Streaming stream rather than within the kMeet application offers several advantages:
  • Large-scale public broadcasting without having to restrict access to an audience limited to invited persons.
  • Attract a wider audience, such as conferences, webinars or live events where hundreds or thousands of spectators can follow the event without joining a private call.
  • Allows to reach an unlimited number of spectators.
  • No need to manage access for each participant, the stream is simply viewable via a link.
  • A simple web browser is sufficient to access the streaming stream.
  • Passive access: spectators are not forced to actively participate or interact; they can simply watch the event without registering or logging in, which is better suited for large events.
  • No vocal interruptions or disruptions related to microphone management; this allows for a more fluid stream focused on the speaker.
  • Higher broadcast resolution when kMeet can be limited by bandwidth constraints and lower video quality to avoid network overload.

Create the Streaming Video share link

Prerequisites

• Streaming a kMeet video stream within a Streaming Video stream is only possible with the kSuite Pro or Enterprise offer.
• You must be a moderator of kMeet to create a live broadcast link, but it is not necessary to have an Infomaniak Streaming Vidéo offer.

Next:

1. Start kMeet via kmeet.infomaniak.com or from one of the applications for computers or mobile devices.
2. Once in the meeting, click on the action menu ○○○ in the kMeet toolbar.
3. Choose to Start live streaming:
   
4. Click the button to Start:
   
5. Wait for the video stream to be created:
   
6. In the same place, once the stream link is displayed, click on the icon on the right to copy the URL corresponding to the live stream; paste the URL into a message for the participants or anyone who needs to watch the live broadcast.
7. An icon displayed on kMeet along with an audible signal indicates the start of the broadcast via Streaming Vidéo:
   

The stream is broadcast continuously for a maximum of 24 hours and will no longer be accessible as soon as the kMeet meeting is stopped.

This guide helps you solve possible audio problems with kMeet, the ethical video conferencing solution proposed by Infomaniak.

With current security standards, a web browser or application installed on an operating system such as Windows or macOS will have to ask for permission. to access the camera and on the microphone as soon as a video conference begins.
 

Tracks to explore to solve an audio problem

1. ( Re) allow multimedia on computer

By going to the Parameters kMeet (click on the icon ‍ at the top right of the interface) you will (re)enable requests for permissions to access multimedia functions:

1. access to a microphone (choose the device that suits you)
2. access to the camera if there is one

Examples with application kMeet on a computer:

Examples with the online version in your web browser:

You can also check that a padlocks in the address bar of your browser does not block your multimedia access by simply clicking on this lock.

2. Check the multimedia on the device

If you have installed kMeet on iOS

1. Go to Settings > Privacy and Security.
2. Touch a hardware feature, such as "Photo Apparel", "Local Network", Bluetooth or Micro.
3. Check the kMeet settings in the app list.
4. Then go to Settings > Privacy and Security > Security Control.
5. Tap "Manage Shares and Accesss", tap Continue, then follow the on-screen instructions to see if a setting could interfere with kMeet.

If you have installed kMeet on Android

1. On your phone, open the app Parameters.
2. Press Applications.
3. Find kMeet If not, press Show all applications, then select your application.
4. Press Authorization.
5. Press an authorization parameter to edit it, then select Allow.

3. Windows utility for audio issues

1. Try first to access the Windows settings section Confidentiality.
2. Check that accesses are enabled including "Authorize applications to access the camera" and "Choose Microsoft Store applications that can access the camera."
3. Enable "Windows Search", "Camera" and "Application Connector".
4. For the microphone, follow the same steps.

If it still doesn't work:

1. Go to Search ‍ in the taskbar, type Audio troubleshooting utility, then select Search and solve sound reading problems from the results to launch problem-solving utility.
2. Select Next, then select the device you want to solve, then switch to problem solving utility.

4. Joining the current meeting with a different device

If you encounter an audio/video concern during the meeting kMeet, join it from another device.

Were you on the computer? Use your mobile device! Or the other way around...

1. On the current meeting with your problem device, invite a new participant to obtain the link of the meeting:
   
    
2. From a new device, open a Web browser (Chrome, Safari, Firefox, etc.).
3. Enter the link of the meeting (https://kmeet.infomaniak.com/ follow-up of the letters of the meeting link); example:
   
   or proceed with the code of the meeting.

5. Disable WebRTC in Firefox

As a last resort, test Firefox with WebRTC disabled to access your meeting kMeet:

1. Open Firefox.
2. Type in Firefox address bar about:config
3. Find the media.peerconnection.enabled parameter; in order not to search by hand, it is possible to type this parameter in the search box.
4. Put him on the line to false.
5. Access the meeting via a link kmeet.infomaniak.com as described in Chapter 4.

This guide explains how to use the remote control feature of a shared screen device with kMeet the ethical free videoconferencing solution by Infomaniak.

Prerequisites

• Have the desktop app kMeet (desktop application for macOS / Windows).
• Start screen sharing from the desktop app.
• Share an entire screen and not just an application window.

Taking control of a device

For user A to take control of user B's computer:

1. Start the kMeet desktop app then create or join a meeting room in which users A & B must be present.
2. The user B starts a screen share.
3. The user A must click on the action menu ○○○ at the top right of user B's thumbnail.
4. User A must click on Start remote control, and follow the same path to stop the remote control:
   ‍
5. User B receives a notification in the application to validate and accept the request to control the device.

It is also possible to simply annotate a screen share without taking control of the device.

This guide explains how to add a password and an encryption key to a kMeet meeting, the ethical and free videoconferencing solution from Infomaniak.

Protect a meeting with a password

When creating your meeting room, you can protect it with a password, which you will need to share with all your participants to allow them to connect:

1. Start kMeet via kmeet.infomaniak.com or from one of the applications for computer or mobile devices.
2. Start a new meeting:
   
3. Enter a name for your meeting room.
4. Click on the security options:
   
5. Turn on the toggle switch to Protect access and set a password:
   
6. Continue to join the meeting.
7. Share the meeting link or code as well as the password with your participants:
   

Secure a meeting with an encryption key

Prerequisites

• This feature only works with our desktop applications and up-to-date browsers based on the Chromium architecture (e.g. Opera, Brave, Google Chrome, etc.).

Follow the procedure above until step 4. Once in the security options:

1. Turn on the toggle switch to enable end-to-end encryption:
   
2. When the video conference window opens, an audio message is heard to announce end-to-end encryption.

This guide explains how to start an audio or video conversation between one or more users kChat, with Infomaniak's free ethical videoconferencing solution, kMeet.

Introduction

• The call function in kChat is available on all Web (browser), mobile (iOS/Android) and computer (macOS/Windows) versions.

Start a meeting between kChat users

To be able to discuss within a virtual room with the microphone and webcam of your device, simply press the Call button visible on any kChat conversation, private or public channel, via the application or directly on the browser:

• Call a user directly if you are in a direct discussion with them, or initiate a call to all members of a channel if you start the meeting from the channel.
• Calling a user who is set to "Do Not Disturb" will not trigger a ringtone or call modal for them, but they will see the message in the conversation.
• The microphone is enabled by default when the call is accepted, but not the camera.
• View the users of the meeting (who accepted, declined, or missed it) using the avatars in the kChat message.
• Once the call has started, an emoji appears in your kChat status to indicate that you are busy with the conversation.
• A message sent from the video (kMeet) will also be visible in the kChat conversation (and vice versa).
• Indications regarding the start and end of the meeting automatically appear in the relevant kChat conversation thread.

Specifics for calls in channels

• The call will not ring for the recipients, but they will see a message in kChat as well as a notification.
• A warning message will appear if you want to start a call in a channel with more than 7 users.

Refer to this other guide if you are looking for information about kMeet.

This guide explains how to use the drawing feature with kMeet the ethical free videoconferencing solution by Infomaniak, which allows participants to collaborate visually during screen sharing.

Prerequisites

• Have the desktop app kMeet (desktop application for macOS / Windows / Linux).
• Start screen sharing from the desktop app.
• The screen share must be initiated by a participant using the app, and only those attending the screen share will be able to draw.

Drawing with kMeet

To do this:

1. Start the desktop app kMeet then create or join a meeting room in which the users must be present.
2. One of the participants starts sharing their screen.
3. It is then possible for the other participants in the meeting to draw collaboratively on the screen share.