Knowledge base

This guide concerns the compatibility between Infomaniak hosting and the C# language / .NET framework with Mono implementation.

Software Development Technologies

In order to use the C# language and the .NET framework, with Mono implementation, to develop software applications that can be deployed and run on different platforms outside the Windows ecosystem, it is necessary to consider offers such as:

• Cloud VPS / Lite VPS
• Jelastic Cloud
• Public Cloud

This portability and flexibility offered by these technologies for multi-platform software development implies that shared web hosting will not be compatible.

This guide explains how to enable automatic credit reloading for Jelastic Cloud.

Reloading allows the balance to be automatically updated as soon as it falls below the defined limit. Email notifications can be activated.

Setting up a Payment Profile

To access Jelastic Cloud:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge
2. Click on the icon at the top right of the interface (or navigate through the left sidebar menu, for example)
3. Choose Jelastic Cloud (in the Cloud Computing universe)

From this page, enable automatic reloading by going through the classic credit purchase.

The wizard will offer to set up automatic credits during the 3rd step of the Infomaniak shop:

This guide details how to transfer an Infomaniak Jelastic Cloud environment from one account to another.

Introduction

• If needed, you can refer to the official Jelastic documentation (in English only).
• For additional help, contact a partner or submit a request for proposal.

Transfer Procedure

Prerequisites

• An environment can be transferred from any type of Jelastic Cloud account (trial, beta, deactivated, etc.); however, the recipient of the transfer must have a paid account.
• Ensure that the destination account has not reached:
  • the maximum cloudlets per container
  • the maximum number of computing nodes available for an environment
  • the maximum number of environments on the account
• Use the user email address of the recipient account, which can be found under the user section in the Jelastic dashboard of the destination account:
  

To perform the transfer:

1. Log in to your Jelastic Cloud platform (you will leave the Infomaniak Manager).
2. Click the Settings button next to the environment to be transferred:
   
3. From the Settings menu, select the Change Owner option.
4. Enter the email address of the destination account, then click Send.
5. If the destination account exists and meets the transfer criteria, a notification will indicate the request has been sent.
6. An icon will appear next to the environment to be transferred until the new owner accepts the transfer request.
7. Once the transfer request is accepted, the environment will be removed from your account.

Once the transfer is complete, you can cancel the Jelastic product from your account. Any remaining credits at the time of cancellation will automatically be transferred to your Infomaniak prepaid account.

Jelastic Cloud is a platform as a service (PaaS) that allows you to easily create development environments on the fly. This solution is very advantageous when your resource consumption (CPU, RAM) varies greatly depending on the time of year.

A Cloud Server allows you to manage applications and websites as easily as shared hosting, offering you the advantage of being able to install additional software according to your needs. This solution is very advantageous if your resource consumption (CPU, RAM) is stable and predictable.

A VPS Cloud / VPS Lite allows you to manage your entire server with the Linux distribution of your choice. Strong technical skills are required. This solution is very advantageous if your resource consumption (CPU, RAM) is stable and predictable.

In all three cases, you benefit from fully dedicated resources that you can freely adjust according to your needs.

Also read Public Cloud

This guide explains how to change the password for your Jelastic Cloud console (https://app.jpc.infomaniak.com).

Changing the Password

To access the administration interface of your Jelastic Cloud server:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge
2. Click on the icon in the top right corner of the interface (or navigate through the left side menu)
3. Choose Jelastic Cloud (Cloud Computing universe)
4. Go to Dashboard - Information
5. Click on Modify under Jelastic Password
6. Choose a new password
7. You can now access the console with this new password and your username (e.g., XXXYYYZZZ@juser.ik-server.com)

Having trouble with your passwords?

Do not confuse the password for your Infomaniak account with the one used to manage your Jelastic Cloud:

• Your Infomaniak account password is used to manage your Infomaniak products: manager.infomaniak.com
• The Jelastic Cloud / Virtuozzo console password is used to administer your server: app.jpc.infomaniak.com, for example