Knowledge base

This guide concerns AI Tools, the independent AI platform from Infomaniak that allows you to harness the power of the best open-source AI on the market without compromising on security and data confidentiality.

Preamble

• Intended for developers and the general public, Infomaniak's cloud provider AI services ensure data protection through end-to-end processing in Switzerland.
• This platform continuously offers the most powerful open-source AI models on the market (LLM, voice transcription, image generation, etc.).
• Billed by usage, this service offers highly competitive pricing.
  • One million free credits allow you to test the service without commitment for a month.

Get AI Tools

The on-demand AI services can be used in three ways:

1. Via the Web app: the operation is similar to the interface of Chat.com, Claude.ai, etc. Just open AI Tools and choose the AI of your choice to address your requests. The Infomaniak chatbot allows you to create customized conversational agents, transcribe audio files and generate very high-quality images in the format of your choice (landscape, portrait, square).
2. Via the API: developers and businesses can integrate their chosen AI models into their applications and work environments.
   • It is necessary to create an API token.
   • Only one product can exist per Organization, but API tokens can be multiple.
   • The API documentation is available at https://developer.infomaniak.com/docs/api and contains information about available methods, parameters, and examples.
3. Infomaniak's AI is also integrated into kSuite, its collaborative suite that brings together all of its online productivity tools.
   • The instant messaging app kChat includes a sovereign alternative to ChatGPT for handling daily tasks.
   • The Web app Mail allows you to write, respond to, and improve your emails in one click, while ensuring total data confidentiality.

AI Tools can be used by the following users:

• Legal representative of the organization
• Organization administrators
• Technical staff of the organization
   

To access AI Tools and, for example, check your daily consumption:

1. Click here to access the management of your product on the Infomaniak Manager (need help?):
   

Billing

• The API is billed by credit.
• Each request consumes one credit or LLM token *.
• Billing is accessible to legal representatives and administrators.
• Technical staff have access to the documentation, but not to the invoices.
• A credit card is required to start using the API.
• An unpaid invoice results in service suspension.
• A spending limit can be set by a user with billing rights within the organization and on the product to limit unexpected costs.
• The rates are presented on the sales page.

* LLM tokens (not to be confused with API tokens) are basic units used by language models to process and generate text. Each token typically represents a word, part of a word, or an entity in a text corpus and is used for learning and natural language generation.

This guide concerns Infomaniak products which integrate the use of artificial intelligence, in particular kChat, kDrive, Mail, Site Creator…

Responsibilities of the parties

Data provided to AI

• The Infomaniak AI is currently based by default on mixtral8x22b.
  • GPT4 turbo is a voluntary option left to the user's choice kChat / Mail; DeepSeek-R1-distilled-qwen-32B is also proposed on the site and API.
  • Audio messages are transcribed with Whisper.
  • Llama 3 is available for API AI Tools.
• Using an editorial assistant, messages and requests addressed to the AI are handled exclusively in Switzerland by the Infomaniak infrastructure.
• No data is processed or shared with a third party.

Data provided by AI

• The language model generates text based on the data it has assimilated when learning, without conscience, intentions or moral responsibilities.
• It is crucial that the user is aware that the information generated by the model is not always accurate and should not be seen as an indisputable source of information.
• He must exercise his critical discernment and check the information provided by the assistant from reliable sources where necessary.
  • For example, if a person uses the template for critical tasks such as medical, legal or financial advice, he or she must take additional precautions to confirm the information from the template.
• In case of improper or dangerous use of this assistant, the responsibility lies with the user who takes these actions.

This guide details the creation of illustrations within Ai Tools by Infomaniak.

Introduction

• Ability to create images (from 1 to 4 images per generation) from a prompt.
• Option to adjust certain image parameters such as format (square, portrait, landscape) and rendering (more or fewer details).
• The homepage showcases example images for inspiration.
• Generated images are available in the history for 30 days.
• The public AI Tools API uses the SDXL / flux models.

Generate an image with Ai Tools

To access the artificial image generation tool:

1. Click here to manage your product in the Infomaniak Manager (need help?):
   
    
2. Click on the SDXL language model:
   
3. Write the prompt needed to model your idea and then click on the icon:
   

This guide concerns authentication chips or tokens Infomaniak, which is used to verify the identity of the application and to grant it specific permissions to interact with the features and data of the application Infomaniak API in a secure manner.

Preamble

• Authentication chips or tokens are used to verify the identity of the application and to grant specific permissions to interact with the Infomaniak API's functionality and data in a secure manner.
• There's no such thing as no limit on number of token that you can create.
• The duration of an access token is "enlightened" by default but it is possible to define a custom duration at its creation.
• Be careful, if no call is made with the token for a year, it is automatically deactivated then it will be necessary to generate a new one.

Manage token API Infomaniak

When creating an API token, you will be able to choose the application and scope accessible by the token (in order to match your current need and project).

To this end:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click the blue button Create a token.
3. Choose the right product from the drop-down menu according to your current need and project.
4. Choose a period of validity.
5. Click the blue button Create a token.
6. Enter the login password to the Manager as requested.
7. Copy the token in a safe place - it will no longer be accessible after that.

Example of application: token for API Newsletter

This guide explains how to customize the type of language used in discussions and discussions with the conversational agent. Ai Tools Infomaniak.

Preamble

• By default, the answers and elements brought into a conversation with a bot in AI Tools will be of the type "usual", the assistant is named "Infomaniak Assistant" and its description is clear:
  
• It is quite possible to invent and customize to the extreme a way that will have to be followed to the letter by the bot during the exchanges.
• Once the method has been saved, you can reuse it and switch from one method to another according to your needs.

Customize the AI Tools language model

To create a new fast system and use it:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?):
   
2. Click on a language template to start setting up a conversation:
   
3. Click Edit the current conversational assistant.
4. Click on New below the choice of the conversational assistant:
   
5. Give a title to the oriented conversation you set up.
6. Write the prompt necessary to set up your bot, detailing if it will have to behave like a terminal... a specialized translator... etc. (examples of prompt action)
7. Save the changes:
   

You can now start a conversation and get different answers or elements depending on the behavior inherent in the chosen prompt system:

It is also possible to choose a model for each conversation (be aware of the this other guide if you are looking for information on models and responsibilities).

All these new settings are available in a side panel accessible to the right of the screen from all conversations.