Manage kSuite users

This guide is about kSuite and the management of users and their different types of access.

kSuite Users

There are 3 kSuite offers, each including 1 initial user offered during subscription:

• Standard offer comes with 1 free user for life and additional paid users with reduced management; storage space (excluding email volume, which is unlimited) is 15 GB per user
• Pro offer comes with 1 paid user with 3 TB of storage (3000 GB; excluding email volume, which is unlimited) per user
• Enterprise offer comes with 1 paid user with 6 TB of storage (6000 GB; excluding email volume, which is unlimited) per user

Included Email Addresses

Each user is entitled to their email address on the domain name around which your kSuite is centered, with no limit on email storage volume. The email address quota depends on the offer and the number of users:

• Standard: 1 user = 2 email addresses (2 = 4, and so on)
• Pro: 1 user = 5 email addresses (2 = 10, and so on)
• Enterprise: 1 user = 10 email addresses (2 = 20, and so on)

You can assign a kSuite email address to a user who is not part of kSuite.

To get more email addresses, you need to change your offer to increase the number of users. For example:

If you order a kSuite Pro with 5 users, you will have a quota of 5x5=25 email addresses in total in your kSuite, which you can use (for any purpose - creating an email address within the kSuite Mail Service is the same as for a Mail Service outside of kSuite).

Adding a User to kSuite

The quota of users that can be added to kSuite must be sufficient; adjust the kSuite offer if necessary.

To access kSuite management:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) using a web browser like Brave or Firefox
2. Click on the icon in the top right corner of the interface (or navigate using the left side menu, for example)
3. Select kSuite (under the Collaborative Tools section)
4. Click on the action menu ⋮ in the Users section
5. Click on Add a User
   

Two possibilities are offered:

a. Add a user who has no connection with the organization where kSuite is located

b. Add a user who is already part of the organization where kSuite is located

In both cases, follow the wizard while carefully reading the instructions.

It is not possible to add a user so that they have access only to kDrive or only to kChat separately. In this case, you should use sharing functions to allow third parties to temporarily join kDrive.

This guide (click here) explains how to add an external user to the organization so that they can use kChat and kDrive without direct visibility of the products on the Manager.