Manage kSuite users

This guide concerns kSuite and user management as well as their different types of access.

Preamble

• Each kSuite offer includes 1 first user offered upon subscription:
  • Standard offer with 1 free lifetime user and additional paid users with reduced management; storage space (excluding mail volume since it is unlimited) is 15 GB per user
  • Pro offer presented with 1 paying user, with 3 To (3000 Go; excluding mail volume since unlimited) of storage space per user
  • Entreprise offer presented with 1 paying user, with 6 To (6000 Go; mail volume excluded as it is unlimited) storage space per user
• You can include up to 300 users per kSuite.
• Each user is entitled to their email address on the domain name around which your kSuite is built, with no limit on mail storage volume. The email address quota will depend on the offer and the number of users:
  • Standard: 1 user = 2 email addresses (2 = 4, etc.)
  • Pro: 1 user = 5 email addresses (2 = 10, etc.)
  • Entreprise: 1 user = 10 email addresses (2 = 20, etc.)
• You can assign a kSuite email address to a user who is not part of kSuite.
• To obtain more email addresses, you need to change the offer to increase the number of users. Example:
  • You order a kSuite Pro with 5 users, you benefit from a quota of 5x5=25 email addresses in total in your kSuite, which you can use (for any use - the creation of an email address within the kSuite Mail Service is identical to that of a Mail Service outside kSuite).

Adding a user to kSuite

Prerequisites

• The quota of users that can be added to kSuite must be sufficient; adjust the kSuite offer if necessary.

Then:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click on the action menu ⋮ in the Users section.
3. Click on Add a user:
   

Two options are proposed:

a. Add a user who has no prior affiliation with the Organization where kSuite is located

b. Add a user who is already part of the Organization where kSuite is located

In both cases, follow the assistant by carefully reading the instructions.

Refer to this other guide to add an external user to the Organization so that they can use kChat and kDrive without direct visibility of the products on the Manager.

Refer to this other guide for examples of adding a user to kDrive / kSuite.

It is not possible to add a user so that they only have access to kDrive or only to kChat separately. In this case, it would be better to use for example the sharing functions so that third parties can temporarily join kDrive.