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Displaying web statistics.
This guide explains how to view information about visitors who have accessed the websites of your Web Hosting (traffic stats).
The result is presented in a simple format with graphics, allowing for easy interpretation. Annual, monthly, daily, and hourly statistics are displayed by site, http address, referrer site, country, etc.
Accessing Visitor Statistics
To view public traffic statistics:
- Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge
- Click on the icon at the top right of the interface (or navigate using the left side menu, for example)
- Choose Website (universe Web & Domain)
- Click on the name of the relevant object in the displayed table
- Click on Statistics in the left side menu
Then, the upper part allows you to choose:
- A: the relevant site
- B: the desired type of statistics
- C: the period
- D: more details
The page accessible under "Details" also allows you to download the statistics to be interpreted by a third-party tool:
Explanation of Terms
There is no distinction between humans and robots. You can also use tools like Matomo, Open Web Analytics, Google Analytics, etc.
| Category | Description | Details |
|---|---|---|
| Hits | Each request made to the server is recorded | Hits include all requests, whether they are HTML pages, graphic files, audio, etc. Every element requested on your site, whether visible or not, is counted as a hit. It's like every visitor pressing an invisible button with each interaction with your site. |
| Files | Records requests that require data to be sent back | This category records requests that require the server to send back data, such as graphic files or HTML files. The difference between hits and files can be likened to the difference between incoming requests and outgoing data. |
| Pages | Counts the number of pages displayed on your site | This counter measures the number of pages viewed on your site, excluding graphic or audio files. Each time a user accesses a new HTML page, it is recorded as a page view. |
| Visits | Calculates the time elapsed since the last visit from an IP address | A visit is recorded when the IP address requests a query from the server. If this address returns within 30 minutes, it is considered a unique visit. If it exceeds 30 minutes, a new visit is counted. |
| Sites | Estimation of visits from fixed IP addresses | This category provides an estimate of the number of visits from fixed IP addresses, excluding connections via mobile networks or other dynamic connection technologies. This provides insight into regular visitors to your site, often associated with businesses or institutions, which can help you better understand your target audience and tailor your content accordingly. |
| Ko | Amount of data sent by the server in KB | This figure represents the total amount of data transferred during the given period, measured in kilobytes. It is calculated from server log files but may have some calculation errors due to variations in file size. |
| Total Hits | A hit is an HTML request, each page view generates multiple hits | For example, if a page contains 3 images and a text, it will return 5 hits for each display: one for the page itself, one for the text, and 3 for the images. Thus, the total hits can be significantly higher than the number of page views. |
| Total Files | Total number of files called by visitors' browsers. | This figure expresses the number of specific files (images, HTML files, etc.) requested by visitors while browsing your site. It can be useful for evaluating the complexity of your site and the variety of content viewed by visitors. |
| Total Pages | Total number of pages displayed | Every time a visitor accesses a new page on your site, it is counted as a page view. This number may differ from the total hits, as a single page can generate multiple hits if it contains several elements to load. |
| Total Visits | Total number of unique visits recorded | A unique visit is recorded each time a visitor accesses your site. If the same visitor returns within 30 minutes, it is counted as a single visit. This number is an indicator of visitor engagement on your site. |
| Total Ko | Total amount of data transferred in kilobytes | This figure represents the total size of data sent by your server to visitors during the given period. It can be used to assess your site's bandwidth consumption and plan hosting upgrades if necessary. |
| Total Unique Sites | Total number of unique IP addresses that visited your site | This number represents the number of distinct IP addresses that accessed your site during the given period. It can be used to evaluate the diversity of traffic sources to your site and identify the most active audience segments. |
| Total Unique URLs | Total number of unique paths taken during visits | This figure represents the number of distinct paths followed by visitors during their navigation on your site. Each unique URL corresponds to a specific page or file visited by visitors. This can provide insights into your site's navigation structure and the most viewed content. |
| Total Unique Referrers | Total number of distinct referring sites | This number represents the number of external sites that directed traffic to your site through links. Referrers are important indicators of the effectiveness of your online marketing strategy and can help identify the most effective partners or traffic channels. |
Meaning of "Commercial (com)" in the country list
When viewing statistics under "Geographical Zones," you'll notice that "Commercial" represents a significant portion of the traffic. This category includes users connected to the Internet via ISPs with a .com domain in their address. It is difficult to determine which country(s) are represented by .com as this extension is used by several ISPs from different countries. Additionally, the "Commercial" category may also encompass businesses using .com addresses regardless of their actual geographic location.
As for "unresolved," they correspond to IP addresses that cannot be resolved to a specific geographic location. These addresses may result from various reasons such as ISP privacy settings or virtual private networks (VPNs). They remain undetermined in geographic location statistics.