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Solve a redirection problem to Gmail
This guide explains the behaviour of the courier in the case of a redirection activated on an email address managed with Infomaniak, and whose target is a Gmail address.
Message not displayed on Gmail
If you send an e-mail...
- ... from
abc@gmail.com… - ... to
xyz@domain.xyz(domain you have at Infomaniak)...
...and this email address xyz@domain.xyz at Infomaniak has automatic redirection...
- ...to
abc@gmail.com…
...then abc@gmail.com will never display your e-mail as a new message in the inbox. Nothing will happen on Gmail.
Why?
The problem is not that the redirection does not work: it is rather a particularity of Gmail: an email from Gmail to an email address at Infomaniak redirected to the same Gmail address as the sender, will pose a problem on the Gmail side, in the way it processes the mail.
Your message will never arrive (because in fact, for him, it is already in the box, in the elements sent). In this case it is necessary remove redirection e-mails.