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Resolve slamming attempts
This guide explains what to consider if you have received a letter, by email, mail, or fax, from an unknown company or pretending to be Infomaniak (or a competitor) and mentioning the domain names you own, and requesting payment for related fees.
Slamming Attempts
Several organizations are known to engage in domain slamming, with the aim of forcibly taking over a domain name or simply making money at your expense. Among them: Brandon Gray Internet Services, NameJuice.com, and Global Netsource. Additionally, Asian companies are listed here.
The company called Domain Registrar of America (DROA) also aims to scam domain name holders by sending a fax or email about renewing one or more domain names 2 to 3 months before their expiration date. This offer appears official and professional and offers competitive prices.
The catch: by signing, you agree to transfer your domain names to this registrar, with all the risks of deactivation of your websites and emails. Of course, you are encouraged to pay by credit card! This company has been subject to legal action in the USA, UK, and Canada, but it remains very active in Europe.
Some Recommendations
To avoid being scammed, Infomaniak recommends:
- determine who is sending you such a message... is it a company you know, writing to you from Switzerland or France, in French, etc., or conversely, a letter from abroad (USA, United Kingdom, Jamaica, Asia, etc.), in English, etc.?
- determine the status of your domain name and where it is currently located (to do this, start by doing a whois lookup on infomaniak.com/whois, for example)
- do not respond to these letters... destroy them or risk paying unnecessarily astronomical amounts
- consult the AFNIC Guide on slamming and other fraudulent practices
- activate Domain Privacy for added peace of mind
- report these messages