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Download a complete website
This guide helps you download all the data related to your website hosted by Infomaniak.
Preamble
- Automatic backups are made on a daily basis on Infomaniak installations.
- Despite everything you can download a healthy and personal version of your website to put it safe on your local installation, USB flash drive, archive
.zipon kDrive, etc. - To download a site realized with WordPress, take notice of this other guide specific to 2 extensions allowing local backup of information.
- With the exception of Site Creator, the data of a website hosted by Infomaniak are accessible and visible on the server via an FTP connection (which means that to perform a data backup, simply download the contents of the parent folder to the server).
- All you have to do is add one database backup the site (in which information is found which is not entered in the files accessible by FTP).
Location of the site
When you arrive in the folder tree on the server, it will not always be easy to know where to go to download information about the site you are interested in.
Start by noting the exact location of the site you want to download, by going to manager.infomaniak.com on the website dashboard within your Web Hosting:
The above indication is the location of the sample site. Go see yours!
Connection to the server
To get to the server you need to use a FTP software/client or fast access Web FTP which may be appropriate in most cases:
Downloading the site
When you arrive on the FTP Web, you must go to the location noted in the first chapter above, and click on the download icon to the right of the folder corresponding to your site:
The download starts and you get a .zip archive with all the files components your website (except files starting with a "." as .htaccess).
Downloading the database
In most cases, your site uses a database to function. It must therefore also be downloaded.
To this end:
- Click on Databases in the left side menu.
- Click on the action menu çš„located to the right of the name of your database (if you are not sure which one to take, repeat the operation for each of them).
- Click on Download:
You will need to confirm the download (or export) of the most recent correct file in the next step in order to get a file .sql.gz which corresponds to all tables in your database, to be kept preciously. The download link is sent by e-mail.