Copy Microsoft mail content (custom domain) to Infomaniak

This guide explains how to transfer to Infomaniak e-mail addresses currently hosted by Microsoft within Microsoft 365.

Prerequisites Microsoft

• Enable POP/IMAP/SMTP functionality disabled by default (Need help?).

Prerequisites Infomaniak

• Owning a Mail Service on your Manager Infomaniak.
• Have a quota free addresses available or ordered if necessary:
  1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
  2. Click directly on the nameallocated to the product concerned.
  3. Click on the trolley/caddie icon at the top:
     

Transfer emails from Microsoft to Infomaniak

a. Recreate email address(s) on Infomaniak

Go to the Infomaniak Mail Service and create email addresses:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the nameallocated to the product concerned.
3. Click the blue button Create an email address Top right.
4. Enter the address (which comes before the arobase @) (e.g. contact or michelle).
5. Click the blue button Continue.
6. Select I'll check the email address alone..
7. Click the blue button Continue.
8. Enter one password.
9. Click the blue button Continue.
10. Click the blue button Finish.
11. Repeat in point 3 above to recreate all email addresses identical.

b. Import Microsoft email content to Infomaniak

Use the Wizard to copy messages and folders from your Microsoft email address to your Infomaniak email address:https://import-email.infomaniak.com:

Alternative solution: get an MBOX archive of your current content then check outthis other guideto import the .mbox file to Infomaniak. Other export formats or solutions exist, be aware ofthis other guidefor an example of export and reimportation.

Adjust application settings

As soon as you do so that the domain name associated with your email will work with Infomaniak, change the settings of the software/message clients you use so that they can properly connect to the Infomaniak servers: follow configuration assistant.

Read more

• Make sure the mail is properly secure
• Copy Content from Other Mail Providers