Manage the contacts of the Guest Manager

This guide explains how to create, import, and manage contact lists in the Guest Manager Infomaniak.

Preamble

• It is possible to import a contact list
  • of a maximum of 1,000 items
  • in CSV format or possibly already existing on Infomaniak (Ticketing only — Newsletter + Contacts (vcard contacts.infomaniak.com) excluded)

Create a contact list

The contacts in the Guest Manager are independent of your events. The list can be created and used for multiple events:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click on Create a list:
   
3. Click on the Add button.
4. Enter a name for your first contact list.
5. Click on Confirm:
   
6. Read and accept the general terms of use related to the importation of existing email addresses.
7. Choose the method to create your list:
   1. From a CSV file that you can upload from your computer (a sample file can be downloaded on the same page to help format the data)
   2. From an existing list — if you have already created contact lists
   3. Automatic import from Infomaniak's ticketing tool
   4. Add a single contact by manually entering the email address, last name, and first name
      

Merge multiple lists together

To group the contacts from several different lists:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click on Manage:
   
3. Click on the action menu ⋮ located to the right of the item concerned by the merge (= the list you want to keep).
4. Click on Merge:
   
5. An assistant allows you to select another item from your contact lists, which will be archived after its content is sent to the list that must remain (the assistant displays a preview of the effects and changes to expect).
6. Confirm the merge after verification:
   

Export a contact list

To obtain a CSV file of your contact list including the information visible when you display the list on the Manager interface (including the contact creation date):

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click on Manage:
   
3. Click on the action menu ⋮ located to the right of the relevant item.
4. Click on Export:
   
5. Save the .csv file to your device.

Add contacts, delete addresses, etc.

From the same menu as above, it is possible at any time to add contacts to an existing list or delete them, duplicate lists, etc.