Manage contacts in the Guest Manager

This guide explains how to create, import, and manage contact lists in the Infomaniak Guest Manager.

Introduction

• It is possible to import a contact list
  • of up to 1,000 entries
  • in CSV format or an existing list on Infomaniak (Ticketing only — Newsletter + Contacts (vcard contacts.infomaniak.com) excluded)

Create a contact list

The contacts in the Guest Manager are independent of your events. The list can be created and used for multiple events:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click on Create a list:
   
3. Click on the Add button.
4. Enter a name for your first contact list.
5. Click on Confirm:
   
6. Read and accept the terms of use regarding the import of existing email addresses.
7. Choose the method to create your list:
   1. From a CSV file that you can upload from your computer (a sample file can be downloaded from the same page to help format the data)
   2. From an existing list — if you have already created contact lists
   3. Automatic import from the Infomaniak ticketing tool
   4. Add a single contact by manually entering the email address, first name, and last name
      

Merge multiple lists

To combine contacts from multiple lists:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click on Manage:
   
3. Click on the action menu ⋮ to the right of the list you want to keep (the list to be merged).
4. Click on Merge:
   
5. An assistant allows you to select another list among your contact lists, which will be archived after its content is merged into the list that remains (the assistant displays a preview of the expected effects and changes).
6. Confirm the merge after verification:
   

Export a contact list

To obtain a CSV file of your contact list containing the visible information when you display the list in the Manager interface (information fields including contact creation date):

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click on Manage:
   
3. Click on the action menu ⋮ to the right of the list.
4. Click on Export:
   
5. Save the .csv file to your device.

Add contacts, delete addresses, etc.

From the same menu as above, it is possible at any time to add contacts to an existing list or delete them, duplicate lists, etc.