This guide details how to use voice messages within Infomaniak's kChat conversations.

Sending a voice message (and automatic transcription)

To record a voice message using your device's microphone and enable its playback in the current conversation (e.g., a private message, but also in any location where you can send a text message):

1. Click here to access the kChat web app (online service ksuite.infomaniak.com/kchat), or open the kChat mobile app (application for iOS/Android smartphones or tablets), or the kChat desktop app (desktop application for macOS/Windows/Linux).
2. Click on the microphone icon from the window for composing a new message:
   
3. The system may request permissions so that kChat can access your voice and audio interface:
   
4. Once the message is being recorded, click on the cross to the right of the recording to delete it, or on the ✓ icon to keep it:
   
5. Once the message is saved, it is not sent directly but is added to a new message. You can listen to it again or delete it, and change the sending priority.
   
6. Once the message is sent, it appears in the current conversation with its text transcribed in full:
   

Listen to a voice message on kChat

To listen to the voice message that was recorded in the current conversation:

1. Click the ▶ (Play) button to start listening.
2. Click it again (the ⏸ (Pause) button) to stop playback.

Download the voice message

To save the voicemail to the location of your choice:

1. Click on the action menu ⋮ to open a menu.
2. Start downloading the voicemail message to your hard drive: