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Manage and validate the cart of the mobile ticket office
This guide explains how to manage and modify the content of your direct ticket sales cart on the mobile ticket counter.
This procedure is the third part of the Direct ticket sales on the mobile ticket counter
Previous step: Adding items to the cart on the mobile ticket counter
Next step: Managing orders and printing tickets from the mobile ticket counter
Manage and modify cart content
The cart content is located on the left side of the Cart tab screen, and you can modify its content at any time by performing the following actions:
- Add additional items: You can add tickets, subscriptions, or gift certificates at any time by selecting the desired tab
- Modify item quantities: For tickets and gift certificates, you can change the quantity in the cart using the quantity indicators
- Modify the content of a pass with selectable tickets: If the pass content requires ticket selection, you can view the tickets already present on the pass and add tickets by clicking on the relevant menus
- Delete cart items: By clicking on the
icon next to cart items, you can delete these items. Attention: If you have taken an existing reservation from orders, this operation modifies the order.
- Empty the cart: You can also empty the cart by clicking on the blue trash can at the bottom of the page
For reservations: If you wish to delete an item from a reservation, please use the small black trash can. If you wish to remove items while keeping the original order, prefer the reservation splitting method
Use a promotional code
If the customer has a promotional code, or if you want to apply a promotional code to them, you can click on the % icon on the right side of your screen
Validate the cart
Once the cart content is filled with all desired items, you can choose the payment method the visitor wishes to use to validate the cart and place the order.
To do this, on the right side of the screen are the payment methods available at the counter. To modify the available payment methods, please refer to the guide on this subject
If cash payment is chosen, it is possible to enter the amount given by the customer, and the amount to be returned will be indicated on the order validation pop-up
Previous step: Adding items to the cart on the mobile ticket counter
Next step: Managing orders and printing tickets from the mobile ticket counter