Ticketing: discover digital tickets

This guide explains how to use and customize digital tickets, adapted for mobile devices, as part of the ticketing system Infomaniak.

Preamble

• During an order, visitors receive a digital ticket by e-mail, with the possibility for both ecological and practical reasons to download a PDF version or to save it. Wallet.
• If you have set up Print@home tickets, it is possible to reuse the event settings for mobile tickets :
  • The name of the event
  • Place and date
  • Door opening hours (if activated)
  • The name and surname of each ticket holder
  • Event poster
• Customers will be able to register their tickets on mobile devices, i.e. Apple Wallet (downloading of the pass.pkpass and opening on the iOS app MapsApple's) or on Google Wallet (Android):
  

Setting up your mobile tickets

Prerequisites

• You'll have to create an event in order to access the visual options of mobile tickets.

Next:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the nameallocated to the ticket office concerned by the event.
3. Click on Programming in the left side menu.
4. Click on Events in the left side menu.
5. Click directly on the name of the event.
6. Click on the tab Banknote templates:
   

A preview is displayed on the left side of the screen while the mobile ticket settings are displayed on the right side of the screen...

A. Personalization of the image and promotional texts

You can enable the options to add an image and/or informative text. Each change will be reflected in the overview:
 

B. Display options

The display options give you access to the basic information that will appear on the ticket:

C. Authorize ticket customization on the online store

By enabling this parameter, an additional button on the online store will allow the user to customize his ticket:

By clicking on it, the user can choose the type of field to add:

And whether or not the price should appear: