Invite an external user to use kChat

This guide explains how to add a completely external user to kChat.

If you are the administrator of the Organization where kSuite (and therefore kChat) is located with full rights granted for kChat, you can invite a completely external user to your Organization who will not be counted as a user.
He will, however, be invited to create an Infomaniak account if he does not already have one.
To add a kChat user and grant them more rights, refer to this other guide.
As soon as they are added, the new user receives a welcome message from kChat.bot.

Invite a user to chat

To send an email invitation from kChat:

Click here‍ to access the kChat Web app (online service kchat.infomaniak.com) or open the kChat desktop app (desktop application for macOS / Windows / Linux).
Click on Invite members in the left sidebar:
Specify the email address(es) of the person(s) to invite.
Specify the channel(s) to which these people will have access.
Click on the blue button to send the invitation:

The invited person receives an email with a link leading to the kChat interface and the channel shared with them:

Guests can…

… pin messages to channels
… use "slash commands" (except for restricted commands such as inviting members, renaming channels, modifying headers, etc.)
… add a channel to favorites
… mute a channel
… update their profile
… use different authentication methods than other users

Guests cannot…

… discover public channels
… join open teams
… create direct messages or group messages with members who are not in the same channel
… invite people

They are not visible among the users of the kSuite:

They are listed among the external users of the Organization:

Link to this FAQ:

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