This guide explains how to associate products with tickets for your events on Infomaniak Ticketing.

For creating products for sale on the ticketing platform, be aware of this other guide.

Sale of ticket products

There are two ways to link products and tickets:

1. The purchase of the product necessarily requires the purchase of a ticket.
2. The purchase of the ticket necessarily requires the purchase of the related product.

1. The purchase of the product necessarily requires the purchase of a ticket

This type of connection is configured from the first stage of the creation of the product by activating the option:
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During the purchase process, adding the product to the basket will require the presence of a linked ticket or tickets already in the basket (5 tickets in the example below).

If the customer has already purchased tickets before, he will be able to log in with his e-mail address and choose the ticket(s) to which the product is associated:

The customer will then be able to recover his product using the QR code of his ticket.

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2. The purchase of the ticket necessarily requires the purchase of the product

This type of link is configured at the last step of the product creation (and requires that you have not selected the option presented above):

1. Click on Add sales rules:
   
2. Select the prices that will be associated with the sale of this product:
   
3. Don't forget to complete the creation of your product.

During the ticket purchase process, these rates will offer the associated products, clearly indicating the additional cost at each stage of the order: