Sale of products associated with tickets

This guide explains how to associate products with tickets for your events on Infomaniak Ticketing.

For creating products intended for sale on the ticketing platform, please refer to the guide on this topic.

Selling Products Associated with Tickets

There are two ways to link products and tickets:
1. Purchasing the product requires the mandatory purchase of a ticket.
2. Purchasing the ticket requires the mandatory purchase of the linked product.

1. Purchasing the Product Requires the Mandatory Purchase of a Ticket

This type of linkage is configured in the first step of product creation by enabling the option

During the purchase process, adding the product to the cart will require the existence of a linked ticket or the prior presence of tickets in the cart. If the customer has already purchased tickets previously, they can log in using their email address and choose the ticket(s) to which to link the product.





The customer can then retrieve their product using the QR code of their ticket.

2. Purchasing the Ticket Requires the Mandatory Purchase of the Product

This type of linkage is configured in the last step of product creation.

• Click on Add Sales Rules
  
• Select the rates that will be associated with the sale of this product
  

During the ticket purchase process, these rates will offer the associated products, clearly indicating the additional cost at each stage of the order