Copy Infomaniak Email Content Internally

This guide explains how to copy the content of an Infomaniak email address (all emails, folders, subfolders, in short, the entire structure of your mailbox) to another existing address you have with Infomaniak, using the Infomaniak import tool!

Introduction

• This does not affect the content currently present on the address that will receive the content, nor the content of the source address whose content will be copied
• Any duplicates are managed: identical content will only be copied once
• It is possible to specify a second address to import during the same process
• If necessary, refer to our guide on how to import messages from an external mail provider other than Infomaniak

Copying emails from one account to another

To import the content of another email address:

1. Go to the address https://import-email.infomaniak.com/
2. If necessary, log in to your Infomaniak account on the organization of your choice (the import will be made to an email address linked to the Infomaniak Mail interface of the account you are using)
3. Click on "single import"
4. Fill in the left field with your source email address (the content of which is to be copied)
5. Fill in the right field with the password for that same email address (click here to check that you are using the correct password and if necessary, change the password for your email address)
6. Click on Confirm
7. If necessary, enter a second email address to be imported at the same time
8. Choose which email address to import the emails to; the dropdown menu lists the email addresses currently linked to your Infomaniak Mail interface for the Infomaniak account you are logged into
9. It is obviously impossible to copy emails to the same address:
   
10. After selecting the desired destination address from the list, click on the blue button Import Emails
11. The copy begins and continues in the background; you can close the window that appears, a confirmation email will automatically be sent to all email addresses involved in the operation once the import is complete, mentioning the number of messages copied