Save Microsoft 365 with Acronis on Swiss Backup

This guide details how to save a Microsoft 365 space with the help of Acronis on Swiss Backup the backup solution in an independent Swiss cloud.

Preamble

• What you can save:
  • Office
  • OneDrive
  • Exchange
  • Teams
  • SharePoint
  • e-mails
• It is also possible to save other types of data.

Adding a Microsoft 365 organization

Prerequisites

• Possession of space Swiss Backup Infomaniak with an available device quota (minimum 1) for a Acronis Microsoft 365 backup (1 license per Office 365 user (seat) to be saved):
  
• If necessary, increase the aircraft quota Depending on your needs.
• Add the device to the Infomaniak Manager in order to receive login identifiers.
• Your account must benefit from the role of global administrator in Microsoft 365
• Read it Acronis documentation on this subject.

An administrator can add one or more Microsoft 365 organizations to a Swiss Backup account.

For add a Microsoft 365 organization:

1. Click here in order to gain access to the Console Acronis with the identifiers obtained following the addition of the device (Need help?).
2. Click the device addition button to add a device of type Microsoft 365 Business:
   
3. The software redirects you to the Microsoft 365 login page:
   
4. Log in using Microsoft 365 Global Administrator's identification information.
5. Microsoft 365 displays a list of permissions needed to save and restore your organization's data:
   
6. Confirm that you give these permissions to Cyber Protection.
    

The Cloud agent does not connect to Microsoft 365. The agent obtains the necessary permissions directly from Microsoft 365. You only need to confirm once these permissions have been granted, by being logged in as a global administrator. The agent does not store your account identification information and does not use it to perform backups and restores. The change in the password of this account or the deactivation or deletion of this account in Microsoft 365 does not affect the functioning of the agent.

Your Microsoft 365 organization then appears under the tab Peripherals in the Cyber Protect console:


 

Backup frequency/synchronization

Cloud Agent Synchronizes with Microsoft 365 every 24 hours, from the moment the organization is added to the Cyber Protection service. If you add or delete a user, group or site, this change will not be immediately visible in the Cyber Protect console.

Immediate synchronization

To synchronize the change immediately, select the organization on the page Microsoft 365 then click on Update.

If you have applied a protection plan to the group All users, All groups or All sites, the recently added items will only be included in the backup once the synchronization has been completed.

In case of slowdowns

If Microsoft 365 Cloud-to-Cloud (C2C) backup or restore tasks are performed slower than expected and take a long time to complete, check out this other guide for temporarily disable the Exchange Web Services API bottlenecks to improve performance when restoring Microsoft 365 elements.

Deleted items

In accordance with Microsoft's policy, when a user, group or site is removed from the Microsoft 365 graphical interface, it is still available for a few days via the API. During this period, the deleted item is inactive (gold) in the Cyber Protect console and is not saved.

When the deleted item is no longer available via the API, it will disappear from the Cyber Protect console. Its backups (if any) are located under Backup storage > Cloud applications backups.

Read more

1. Discovery of Microsoft 365 resources
2. Configuring the backup frequency
3. Data Protection Exchange Online
4. OneDrive file protection
5. Site Protection SharePoint Online
6. Data protection Microsoft 365 Teams
7. OneNote Notepad Protection