Backup a Web Hosting with Acronis on Swiss Backup

This guide details how to back up data from your Web hosting (shared or Cloud Server) using Acronis on Swiss Backup, the independent Swiss cloud backup solution.

Preface

• It is a backup solution that automates the backup of your files if the backups offered by Infomaniak no longer meet your needs in terms of availability or security.
• It is also possible to back up other types of data.
• Backups are generally performed every 24 hours, depending on the load of the Cloud agent.
• It is not possible to exclude files from backup: all files will be backed up, which may generate warnings as some system files are protected and not accessible to the client; this is completely normal and common to all hosting providers.

Creating the Backup Space

Prerequisites

• have a Swiss Backup Infomaniak space with an available device quota (minimum 1) for a website type Acronis backup
  
   
• if necessary, increase the device quota according to your needs.
• add the device on the Infomaniak Manager to receive the login credentials.
• read the Acronis documentation on this: backup / restore.
• use web hosting.
• know the FTP+SSH user account information
  
• know the MySQL/MariaDB user account information which must have maximum permissions (read/write/admin) on all the databases and tables you wish to back up.
  

To configure the backup of a website with Acronis:

1. log in to the Acronis Console (acronis.infomaniak.com) with the credentials obtained after adding the device — read this guide (click here) if needed.
2. click the add device button to add a Website device
   
3. enter the information regarding the FTP type data
   1. specify a name/description
   2. specify the FTP host
   3. leave the port 22
   4. specify the FTP+SSH username
   5. specify the FTP+SSH account password
4. click the Next button
   
5. enter the information regarding MySQL/MariaDB databases
   1. select the radio button corresponding to SSH
   2. specify the MySQL/MariaDB host
   3. leave the port 3306
   4. specify the MySQL/MariaDB username
   5. specify the password for the MySQL/MariaDB account
6. click the Next button (or Skip if there are no such data to back up)
   

Backing Up Website Data

Once the backup is configured and created, you will find it under Sites in the left sidebar:

Click on the name of your backup to configure its recurrence, and start an initial copy immediately if necessary.

Accessing Backed Up Files and Restoring Them

The guide for restoring (partially or fully) your data can be found here (click here).