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Backup a Web Hosting with Acronis on Swiss Backup
This guide explains how to back up data from your web hosting (shared or cloud servers) using Acronis on Swiss Backup, the independent Swiss cloud backup solution.
Introduction
- This backup solution automates the backup of your files if the backups provided by Infomaniak no longer meet your availability or security needs.
- You can also back up other types of data.
- Backups are typically performed every 24 hours, depending on the Cloud agent's workload.
- It is not possible to exclude files from the backup: all files will be backed up, which may generate warnings as some system files are protected and inaccessible to the client; this is normal and common to all hosting providers.
⚠️ For further assistance, contact a partner or launch a free call for proposals — also explore the role of the host.
Creating the Backup Space
Requirements
- Own a Swiss Backup Infomaniak space with an available device quota (minimum 1) for an Acronis website backup:
- If necessary, increase the device quota according to your needs.
- Add the device in the Infomaniak Manager to receive the login credentials.
- Review Acronis documentation on this topic: backup / restore.
- Use a web hosting service.
- Know the FTP+SSH user account information:
- Know the MySQL/MariaDB user account information with maximum permissions (read/write/admin) on all databases and tables you want to back up:
To configure a website backup with Acronis:
- Click here to access the Acronis Console using the credentials obtained after adding the device (need help?).
- Click the add device button to add a Website device:
- Enter the FTP data information:
- Enter a name/description
- Enter the FTP host
- Keep port 22
- Enter the FTP+SSH username
- Enter the FTP+SSH account password
- Click the Next button:
- Enter the MySQL/MariaDB database information:
- Select the radio button corresponding to SSH
- Enter the MySQL/MariaDB host
- Keep port 3306
- Enter the MySQL/MariaDB username
- Enter the MySQL/MariaDB password
- Click the Next button (or Skip if no such data needs to be backed up):
Backing Up Website Data
Once the backup is configured and created, it will appear under Sites in the left-hand menu:Click on the name of your backup to configure its recurrence and start an immediate copy if necessary.
Accessing and Restoring Backed-Up Files
Refer to this guide for information on restoring (partially or fully) your data.
Link to this FAQ: