Calculation of consumption

This guide explains how the consumption of VOD/AOD is calculated.

Calculating Consumption

Your monthly consumption is calculated based on the aggregation of two essential criteria. At the end of each billing period, two elements are automatically taken into account:

• disk space: this includes the amount of data stored in your space, including those in the trash
• bandwidth: this represents the bandwidth consumption over your monthly period (renewed on your due date)

The sum of these two values constitutes the total amount of your consumption for the specified period.

In addition, a remaining time indicator is provided to inform you of the number of days remaining until the next due date.

If the Allowed Quota is Exceeded

Several options are available to you:

• empty the trash: first, it is recommended to check if your trash is full; if you are sure that these files are no longer needed, emptying it can free up valuable space

• pay the overage cost: if you believe that the overage is temporary, you will need to pay the additional costs per consumed gigabyte; for more information on this, refer to the pricing page indicating the different overage costs according to the pack

• upgrade your plan: if you have more and more media or if they are widely accessed, you have the option to switch to a higher pack; contact our support service if your needs exceed our current offers; we will be happy to help you find the best solution to meet your request