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Understand the Premium Support technical document
This guide concerns the technical document made available to you in PDF format when you subscribe to Support Premium.
Foreword
- Keep the provided PDF document safely on your installations.
- This procedure allows you to contact Infomaniak in all cases, even if Infomaniak or your Internet connection should temporarily be unavailable.
- This document contains your useful information such as the VIP code:
Obtain the technical document
To **download** the PDF document:
- Click here to access the management of your product on the Infomaniak Manager (need help?).
- Click on Download the document:
Link to this FAQ: