Ticketing: Selling products for your events

This guide explains how to sell products (as part of the ticketing system Infomaniak) such as consumption during intermission, souvenirs or derivatives related to your events (merchandising).

Go to the product menu to create one

To this end:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the nameallocated to the ticket office concerned by the event.
3. Click on Programming in the left side menu.
4. Click on Products in the left side menu.
5. Click on Create a new product:
   
6. Fill in the fields Nameand Descriptionin all the languages of your ticket office:
   
   • This information will be visible on the ticketing page during the purchase process.
7. Associate one image which will be posted on the website for this product:
   
8. Activate the combination of the product with an event if necessary:
   
   • The purchase of a product necessarily involves the purchase of a ticket (5 tickets in the example below); this other guide in this regard:
     
9. Associate them attributes of your product.
   • Attributes are the parameters for creating different product variations.
   • The drop-down list allows you to select already existing attributes, and the link below allows you to create new ones:
     
   • For example the attributeT-shirt sizecould include declinations XS, S, M, L, XL, and a second attribute will allow you to choose the colors of the T-shirt:
     
     • It is also possible to manage attributes outside the creation form, under the tab dedicated to managing attributes:
       
   • Attention : the attributes cannot be changed if sales have already taken place; the variations can be added or modified at any time, but can only be deleted if there has been no sale.
10. In the next step, set the price of each variant of the product, the VAT to be applied, the quantity offered for sale and the visibility of the product on your shop.
    • It is possible to remove a variant from the shop in case there is not yet a sale of this version after the completion of your online shop:
      
11. In the next step, set if you want to add an automatic association rule when buying a ticket.
    • This option requires the purchase of a ticket specified in this rule to involve the purchase of the linked product (see also point 8 above):
      
12. Click on the button Finish to save your article.

Track sales and change product parameters

Once the products are created, it is possible to track their sales and change the parameters by clicking on the action menu 的to the right of the element concerned: