Ticketing: Selling products for your events

This guide explains how to sell products (as part of the ticketing system Infomaniak) such as consumption during intermission, souvenirs or derivatives related to your events (merchandising).

Go to the product menu to create one

To this end:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the nameallocated to the ticket office concerned by the event.
3. Click on Programming in the left side menu.
4. Click on Products in the left side menu.
5. Click on Create a new product:
   
6. Fill in the fields Nameand Descriptionin all the languages of your ticket office.
   • This information will be visible on the ticketing page during the purchase process.
7. Associate one image which will be posted on the website for this product:
   
8. Activate the combination of the product with an event if necessary.
   • The purchase of a product necessarily involves the purchase of a ticket (be aware of the this other guide):
     
     
9. Associate them attributes of your product.
   • Attributes are the parameters for creating different product variations.
   • P.ex the attributeT-shirt sizecould include declinations XS, S, M, L, XL, and a second attribute will allow you to choose the colors of the T-shirt.
   • The drop-down list allows you to select already existing attributes, and the link below allows you to create new ones.
   • Attention : Attributes cannot be changed if sales have already taken place. The variations may be added or modified at any time, but may be deleted only if there has been no sale:
     
10. Set the price of each variant of the product, the VAT to be applied, the quantity offered for sale and the visibility of the product on your shop.
    • It is possible to remove a variant of the shop in case there are not yet sales of this version after the completion of your online shop:
      
11. Set if you want to add an automatic association rule when buying a ticket.
    • This option means that the purchase of a ticket specified in this rule necessarily involves the purchase of the linked product (be aware of the this other guide):
      

Track sales and change product parameters

Once the products are created, it is possible to track their sales and change the parameters by clicking on the action menu ⋮ to the right of the element concerned: