Selling products for your events

This guide explains how to sell products on the Infomaniak Ticketing, such as refreshments during intermission, souvenirs, or merchandise related to your events.

Selling Products on Your Ticketing

Accessing the Product Menu

1. Log in to your Infomaniak space.
2. Go to Ticketing from the left menu.
3. Under Programming, click on Products
   

Creating a Product

1. Click on Create a new product
   
2. Fill in the Name and Description fields in all languages for your ticketing. These details will be visible on the ticketing page during the purchase process.
3. Associate an image that will be displayed on the site for this product
   
4. If necessary, activate the product's association with an event: Purchasing a product requires the purchase of a ticket. For more details, see the guide on this topic
   
   
5. Associate the attributes of your product. Attributes are parameters that allow you to create different variations of a product. For example, the T-shirt Size attribute could include variations like XS, S, M, L, XL, and another attribute could be used to choose T-shirt colors. You can select existing attributes from the dropdown list or create new ones using the link below. Note: Attributes cannot be modified if there have already been sales. Variations can be added or modified at any time, but they can only be deleted if no sales have occurred.
   
6. Set the price for each variant of the product, the applicable VAT, the quantity available for sale, and the product's visibility in your shop. It's possible to remove a variant from the shop if there haven't been any sales of that variation after finalizing your online shop.
   
7. Decide if you want to add an automatic association rule when purchasing a ticket. This option means that buying a specified ticket in this rule requires the purchase of the linked product. For more details, see the guide on this topic
   
   

Tracking Sales and Modifying Product Settings

Once the products are created, you can track their sales and modify the settings by clicking on the ⋮ icon and then clicking Modify

Learn More

• Getting Started Guide: Ticketing