Knowledge base
1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!
Ticketing: Customize the visual of your events
This guide explains how to add and configure images of your events as part of the ticketing system Infomaniak.
Preamble
- The presentation images of your event can be defined in the format vertical and Horizontal.
- A visual vertical is mandatory, as it will be used on...
- ...the administration tool of your ticket office,
- ... on the counter,
- ... as well as your online shop in case there is no horizontal image.
- The horizontal image will be used on...
- ... your online shop when there are several events,
- ... on the portal infomaniak.events.
- It is possible to add custom images or use a default image, as well as an image gallery associated with your event; it can accommodate up to 4 images and can be found on the event page of your online ticketing below the description:
Add images when creating the event
When creating a new event, it is possible to choose a vertical, horizontal image and an image gallery by choosing the appropriate tab.
- Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
- Click directly on the name the ticket office concerned.
- Click on Programming in the left side menu.
- Click on Events in the left side menu.
- Click on the button Add Event.
You can choose a photo in your media library or a free image from the proposed list:
- Portrait:
1000 x 1414
px, vertical image - Landscape:
1200 x 630
px, horizontal image
Edit images of an existing event
To modify images of an existing event
- Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
- Click directly on the name the ticket office concerned.
- Click on Programming in the left side menu.
- Click on Events in the left side menu.
- Click on the action menu ⋮located to the right of the element concerned.
- Click on Manage:
- Click on the button Edit:
- Click on the parameter to change under Visual:
Link to this FAQ: