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Send an email or SMS to all event participants
This guide explains how to contact people who have purchased tickets for your events directly from your Infomaniak ticketing tool.
This tool allows you to communicate quickly with your customers, whether it's to inform them of a change in schedule, a cancellation or postponement, or to provide specific important information.
This feature sends an SMS or email to the list of customers who placed the order and not to the participants
How to Send an Email or SMS to Customers
- Login to your Infomaniak space (manager.infomaniak.com)
- Go to the
Ticketing
- Visit the Scheduling and Events menu and choose the relevant event or date
- Click on the desired link at the bottom of the page
- Select the customers to contact
- Write the message to send
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