Exporting client and participant information

This guide explains how to export customer and participant information from your Infomaniak ticketing system.

Retrieve customer information

Customers are individuals who place orders through your online ticketing system. To define the required information, refer to the guide on this topic.

1. Log in to your Infomaniak account (manager.infomaniak.com).
2. Go to Ticketing.
3. Click on Sales, Customers.
4. Click on Export customers.
5. Choose the criteria for exporting.

Retrieve participant information

Participant information can be retrieved in two places:

• In the form by price. This allows you to export an Excel file with all participant responses regardless of the date.
• In an event, specific date, or session. This will retrieve all forms used for the selected event or date.

For setting up forms by price, follow the guide on this topic.

For a form

1. Log in to your Infomaniak account.
2. Go to Ticketing.
3. Click on Settings, Form.
4. Select the form to export.
5. Click on Export.

For a specific date

1. Log in to your Infomaniak account.
2. Go to Ticketing.
3. Click on Programming, Events.
4. Choose the event to export information for. In the case of a multi-date event, select the desired date.
5. At the bottom of the page, click on the link Export data from tariff forms.

Learn More

• Getting Started Guide: Ticketing
• Different methods for retrieving customer information