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Ticketing: get information about customers
This guide explains how to collect and retrieve information from customers when ordering tickets as part of the ticketing system Infomaniak.
Set up a contact form
To collect information from customers:
- Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
- Click directly on the nameallocated to the ticket office concerned by the event.
- Click on Parameters in the left side menu.
- Click on Customer registration in the left side menu.
- Enable the information to be requested from customers and choose visibility:
Visible and mandatory
Visible, but optional
Invisible (do not ask)
Add Additional Fields
Additional information may be added to this form:
- Click on the button Add.
- Give a name to the field and choose the type of field.
- Depending on the type of field, complete with the options of the drop-down menus or check boxes:
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