Ticketing: get information about customers

This guide explains how to collect and retrieve information from customers when ordering tickets as part of the ticketing system Infomaniak.

Set up a contact form

To collect information from customers:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the nameallocated to the ticket office concerned by the event.
3. Click on Parameters in the left side menu.
4. Click on Customer registration in the left side menu.
5. Enable ‍‍the information to be requested from customers and choose visibility:
   • Visible and mandatory
   • Visible, but optional
   • Invisible (do not ask)
     
     

Add Additional Fields

Additional information may be added to this form:

1. Click on the button Add.
2. Give a name to the field and choose the type of field.
3. Depending on the type of field, complete with the options of the drop-down menus or check boxes: