Use AI from Mail (writing assistant)

This guide helps you quickly discover the essential functions of the writing assistant available on Mail by Infomaniak for email addresses managed within kSuite.

Introduction

• The writing assistant helps you compose text from existing elements using artificial intelligence.
• It is not a conversational agent or chatbot; it will not necessarily answer generic questions or engage in conversation.
• It is an assistant that will help you write a message on a topic of your choice, including if it needs to be based on elements present in the current email conversation.
• Use it, for example, to write:
  • a new message that needs to include specific elements
  • a reply to a received message
  • a rephrasing of a text excerpt
  • correct grammatical syntax
  • etc.
• Read and understand this FAQ about the model used and the responsibilities of each party.

How to use the assistant?

To access the writing assistant in Mail by Infomaniak:

1. Open Mail (mail.infomaniak.com) using a web browser like Brave or Firefox.
2. Log in with your user account credentials (not the password for your email address).
3. If necessary, link the email addresses to manage with Mail.

Starting from scratch

You can ask the assistant to write text based on your ideas that you need to provide:

1. Click on New message at the top left of the Mail interface.
2. Click on the magic wand icon in the editing toolbar to open the assistant:
   

3. Tell the assistant what you want to write, as if you were conversing with a human:

While reading an email

You can activate the assistant when viewing a received message to which you want to respond quickly:

1. Select the passage on which to base your response.
2. Choose the writing assistant from the context menu that appears:
   

3. Tell the assistant what you want to reply, as if you were conversing with a human:

While drafting a message

You can also use the writing assistant by selecting a passage from your ongoing text and then choosing the desired option from the context menu that appears:

1. Open the assistant to request suggestions.

2. Correct the grammar:

3. Rephrase the suggestion to get a new one.
4. Shorten the suggested text by removing some unnecessary elements.
5. Add more text, elaborate on the conversation.

Modify a text suggestion

Before inserting it, you can quickly modify the text suggested by the assistant by clicking below its suggestion:

1. Rephrase the suggestion to get a new one.
2. Shorten the suggested text by removing some unnecessary elements.
3. Add more text, elaborate on the conversation.
4. Change the tone of the conversation (formal/informal, for example):
     
   

Insert or copy the suggestion

When you like a text suggestion, you can:

1. Insert it into the body of your email.
2. Copy it to the clipboard to paste it where desired.

Message subject

The assistant will set a title for your message in the Subject field. If a subject is already filled in the dedicated field, the assistant will suggest replacing it with a more appropriate subject:

Example of creating a subject from the content of the ongoing message:

AI Choice

You can select a different engine as an alternative using the dropdown menu:

Disable the assistant

You can adjust the elements that appear when you click on your message:

1. Log in to Mail Infomaniak (mail.infomaniak.com) from a web browser like Brave or Firefox.
2. Click on the ‍ icon at the top right of the interface.
3. Click on Customization in the left sidebar menu.
4. Check or uncheck the actions you want to have on click: