Create an answering machine template for your mail

This guide explains how to create an out-of-office template (see this guide for details on automatic email responses) for your entire email on Infomaniak Mail.

What is a Template?

A template allows you to create the neutral base of a tool that can later be used by multiple users of the same Infomaniak Mail Service, or even customized according to the person who will use it.

Create an Out-of-Office Template

To create a template:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) using a web browser like Brave or Firefox
2. Click on the icon in the top right corner of the interface (or navigate through the left side menu)
3. Choose Mail Service (Collaborative Tools universe)
4. Click on the name of the relevant object in the displayed table
5. Click on Global Configuration in the left side menu
6. Click on the Autoresponders tab
7. Click on Add an Out-of-Office Template
   
   
   
8. Fill in the fields and press Add the Out-of-Office Template
9. Read the warning carefully and decide whether this template should be immediately applied to existing addresses

Manage Template Visibility

If the Make visible option is enabled, the created out-of-office templates will be suggested to email address users.

Activate a Template on an Existing Email Address

1. Log in to the Infomaniak Manager (manager.infomaniak.com) using a web browser like Brave or Firefox
2. Click on the icon in the top right corner of the interface (or navigate through the left side menu)
3. Choose Mail Service (Collaborative Tools universe)
4. Click on the name of the relevant object in the displayed table
5. Click on the boxes to select one or more email addresses in the displayed table
   
6. Depending on the screen size, click on the action menu ⋮ or directly
7. Click on Apply an Out-of-Office Template
   
   
   
8. Select the template of your choice