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Solve a problem with the mobile app kDrive (application for Android smartphone or tablet)
This guide helps solve a synchronization/import issue with the mobile app kDrive (application for Android smartphone or tablet) on devices from certain manufacturers (especially Chinese ones) that implement measures to optimize battery life. These measures can prevent apps like kDrive from running in the background.
kDrive needs to run in the background
When you import large files or multiple files into kDrive, this may take several minutes. To ensure data import, the mobile app kDrive needs to be able to continue this task when you close the application or open another one. The automatic photo backup function in kDrive may also be disrupted if the app cannot run in the background.
Due to the power management policy of certain manufacturers, applications not on their whitelist may be automatically stopped, preventing proper functioning of certain tasks.
Ensuring a mobile app runs in the background
It is possible to bypass this issue by following the instructions available in English on the site don't kill my app at the address dontkillmyapp.com:
Don't see your phone's brand? That probably means your phone isn't causing any issues.