Direct ticket sales on the mobile checkout

This guide explains how to use the mobile box office on a tablet to sell tickets for your Infomaniak ticketing events.

The mobile box office and on-site sales

Infomaniak provides a free mobile application on Android as well as a rental service for the necessary equipment for on-site sales. The mobile box office allows you to create an order, manage the payment method used, and print the generated tickets.

Navigation on the mobile box office

Once the tablet is turned on, log in with your Infomaniak account username and password.

You will be prompted to choose the customer account, ticket office, and currency to use

You can then navigate between the different menus using the tabs at the top of the screen. The first three tabs are for adding items to the cart. Once orders are validated, they will be added to the list of orders. Finally, the last tab allows you to extract the cash report from the box office.

• Event: for selling tickets for your events
• Pass: for selling passes
• Gift vouchers: for selling gift vouchers
• Cart: items added to the cart. Articles can be added or the content modified at any time. Here you can choose the payment method used to validate the order
• Orders: a list of all orders with the ability to print tickets. Useful for finding reservations or retrieving past orders.
• Sales report: to view and send the sales report by email

Next Steps

• Add items to the cart on the mobile box office
• Manage and validate the cart on the mobile box office
• Print tickets and manage orders from the mobile box office
• Send the cash report (Coming soon)
• Mobile box office settings (Coming soon)