Partnership: Invoicing Management Infomaniak

This guide explains the differences between the two possible methods of payment within a partnership ( with full access granted to the partner).

Indeed, in the context of the addition of Partner for the management of your products, if you grant of All Rights, you will have to decide whether to also entrust them with the entire billing part.
 

Methods of payment ...

...of the customer

In this case:

• Customer manages invoicing and settles orders and renewals made by Partner
• The Partner:
  • Pays the public price and will receive a cashback in their account based on the benefits they receive as a Reseller Infomaniak
  • Also receives income (reimbursement) for all orders and renewals made directly by their customer
• Invoices will only be accessible within the Customer's organization, and the Partner will not have access to them.
• The products will be installed directly within the customer organization

...of the partner

In this case:

• The partner
  • Manages invoicing and adjusts orders and renewals made for its customer
  • Benefit directly from discounts to resellers when ordering and renewing on behalf of their customer
  • Also receives income (reimbursement) for all orders and renewals made directly by their customer
• Invoices will only be available within the Partner's organization, and the Customer will not have access to them.
• The products will be installed directly within the customer organization

Change the method of payment

In granting full access to a partner, the Customer may change the type of payment method used in the partnership at any time:

1. Log in to the Manager of Infomaniak (manager.infomaniak.com) from a web browser like Brave or Edge
2. Click on Partner in the left sidebar menu
3. Click on the name of the partner concerned:
   
    
4. Click on the pencil icon at the top of the page to the right of Payment::
   
5. Edit and verify desired information

The Partner will receive an email notification of the change.

Also take note of this other guide.