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Ticketing: manage customer registration
This guide explains how to use registration forms to request information from your customers when they place an order (as part of the ticketing system Infomaniak).
You can thus ask your clients to provide information such as first and last name, phone number, address, or any other details you deem necessary.
Setting up the forms
There are three distinct ways to request information from your customers:
- The registration form - registration requested when placing an order on the ticketing system.
- The form by rate - to retrieve each participant's information.
- The pass form - requested when ordering a pass / subscription
Export customer information
To view and extract the information collected through the forms, refer to this other guide.
Data protection and the right to be forgotten
All the information collected from your customers is stored at all times on the servers of Infomaniak in Switzerland. This data is the exclusive property of the event organizer. Infomaniak will never use it for commercial purposes nor transmit it to third parties.