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Customer registration
This guide explains how to use the registration forms to request information from your customers when they place an order via your online ticketing service. You can ask your customers to provide information such as surname and first name, telephone number, address or any other information you deem necessary.
Data protection and right to be forgotten
All the information collected from your customers is always stored on Infomaniak servers in Switzerland. These data are the exclusive property of the event organiser. Infomaniak will never use them for commercial purposes and will never disclose them to third parties.
For more information on data protection, consult our conditions on the RGPD
Implementation of the forms
There are three different methods of requesting information from your customers
- The registration form, requested when an order is placed via the ticketing service
- The form per tariff, to collect information about each participant
- The pass form, requested when ordering a pass / season ticket
Export customer information
To view and retrieve information collected via forms, please consult the relevant guide