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Payment methods
https://manager.infomaniak.comThis guide explains how to manage the different payment methods on the ticketing service. It is important to distinguish the 3 payment methods available: online methods, on-site methods or payment directly via your account and payment by exchange.
| Online | On-site or directly via your account | Exchange/invitation | |
|---|---|---|---|
| Payment method | Postcard Credit card Twint | Cash Postcard Credit card Payments per invoice On the premises | Exchanges via the ticket office Exchanges via the online ticketing service Free / invitation |
| Tariffs | 0.89 + 1% + bank charges | 0.20 per ticket | Free |
In addition, there is a test credit card that allows you to simulate a payment. For more information on this subject, please refer to this guide
Enable and manage the payment methods
- Log in to your Infomaniak space
- Access the
Ticketing service
- In the left-hand menu under Sales, go to Payment methods
- To enable or disable a payment method, click on the button to the right of the desired payment method.
- To manage the details of a payment method, click on the arrow to the left of the payment method. It is thus possible to configure the following aspects
- Designation: the name indicated for this payment method
- Description: for the description of this payment method in the event that explanations are required
- Minimum requirements for the payment method to be available
- Availability of the payment method (customers, dealers and administrator)
- Administrative fees (for exchange mode)
Find out more
- Start-up guide: ticketing service
- Enable exchange mode for the online ticketing service
- Guide for visitors to exchange tickets
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