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Partnership: managing access to your products
This guide explains how a Customer can adjust the access rights entrusted to a Infomaniak Partner so that the latter can access the products more widely, or no longer access them at all.
Prerequisites
- Having authorized a Partner to access your products (and thus became the Customer of a Partner).
- Understanding the differences between 2 types of authorisations can be defined from the Manager.
Change the Partner's access to your products
To grant new access to the Partner as a Client:
- Click here in order to access the management of your partnerships on the Manager Infomaniak (Need help?).
- Click on the action menu â‹® to the right of the Partner concerned in the table that appears.
- Click on Change access rights:
- Click on the type of access rights which you wish to grant (
limité à une sélection de produits
oraccès complet
): - Click the blue button Continue And follow the assistant to the end.
Remove Partner's access to your products
To cut off access to a product to a Partner:
- Click here in order to access the management of your partnerships on the Manager Infomaniak (Need help?).
- Click on the action menu â‹® to the right of the Partner concerned in the table that appears.
- Click on Change access rights.
- If necessary, switch to the Limited Management of your products:
- Select or deselect the products concerned within the different product categories:
- Continue to confirm the removal of accesses.
You can also completely stop the collaboration with an Infomaniak Partner.
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