Ticketing: managing the right gifts

This guide explains how to create and manage the right gifts (as part of the ticketing system Infomaniak). Gift vouchers can be purchased directly from your ticket office and used for the purchase of tickets or passes.

This allows your customers to offer gift vouchers to third parties who can use them to buy tickets on your ticket office.

Creating gift vouchers

To this end:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the nameallocated to the ticket office concerned by the event.
3. Click on Programming in the left side menu.
4. Click on Gift vouchers in the left side menu.
5. Click the blue button Add gift voucher:
   
6. Choose the sale price of the gift voucher: this is the price the customer will pay for the purchase of the gift voucher.
7. Define the value of the gift voucher. This can be different from the purchase price and represents the amount usable when used.
8. Define the visibility of the gift voucher. Visible allows customers to buy online ticketing, while the status hidden allow it to be reserved for use exclusively for resellers or by the administrator.
9. Set the gift voucher settings:
   • The period of validity of a gift voucher.
   • The number of good gifts that will be on sale.
   • The name you want to give the gift voucher.
   • Description of the gift voucher.
   • The image that will be used for the gift voucher.

Management of gift vouchers

Once the gift voucher is generated, it is possible to manage each gift voucher purchased:

• Check the balance on a gift voucher.
• View orders related to a gift voucher.
• Send the gift voucher by e-mail to the customer.
• Print the gift voucher.