Gift vouchers

This guide explains how to create and manage gift vouchers on your ticketing service. Gift vouchers can be purchased on your ticketing service directly and used to purchase tickets or passes.

This allows your customers to offer gift vouchers to third parties who can use them to purchase tickets on your ticketing service.

Creation of gift vouchers

1. Log in to your Infomaniak space (manager.infomaniak.com)
2. Go to the Ticketing service
3. Access the Programme and Gift vouchers menus
4. Click on the blue Add a gift voucher
   
   
   
   
5. Choose the selling price of the gift voucher
6. Set the value of the gift voucher. This can differ from the purchasing price and represents the amount that can be used when it is redeemed
7. Define the visibility of the gift voucher. Visible allows the purchase via the online ticketing service whereas hidden statuses allow it to be reserved for the exclusive use of the dealer or administrator
8. Define the settings of the gift voucher.
   • The validity period of a gift voucher
   • The number of gift vouchers that will be on sale
   • The name you want to give to the gift voucher 
   • The description of the gift certificate 
   • The image that will be used for the gift certificate

Gift voucher management

Once the gift certificate has been generated, it is possible to manage each gift certificate purchased

• Check the balance on a gift voucher    
• View orders related to a gift voucher
• Send the gift voucher back to the customer by email 
• Print the gift voucher

Find out more

• Start-up guide: ticketing service
• Promotional offers